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Author Topic: Parcel No CY730660200DE with return of goods still held in customs
W.B.Oerni
Newbie
Posts: 1
Post Parcel No CY730660200DE with return of goods still held in customs
on: October 7, 2025, 09:04
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Hello from Germany!
The parcel no. CY730660200DE is reported to be presented to customs on 9/1/2025, what is now almost one month ago. Is there any more information available, why it is not delivered to the final destination? The second question is: Where is the parcel at the moment? Is it already in Ningbo City 31500089? This is what the service desk of the shop is reporting, but I cannot see it on the china post tracking page.
The content of the parcel is correctly declared as "return of goods" and the country of origin is "PR China", so its clear, that no custom fee or tax needs to be paid.
I fear that the parcel is just not collected by the recipient to avoid the refund of the money for the goods.
If it is so, please let me know, so I can start a claim at VISA to get back the payment.

Best regards
Stephan
chinapostv-
olunteer
Administrator
Posts: 46775
Post Re: Parcel No CY730660200DE with return of goods still held in customs
on: October 7, 2025, 18:15
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CY730660200DE arrived in China on Sep 1st but recipient has never made customs clearance. We believe the recipient doesn't want to accept the parcel and give you refund.

If you purchased the item from big marketplace like Aliexpress, TEMU, Amazon etc, please file a dispute against seller. If more than one buyer filed similar dispute, the seller will have trouble.
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