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Author Topic: RC370872983HK
Gialloross-
i
Newbie
Posts: 3
Post RC370872983HK
on: January 21, 2014, 20:48
New Topic

Why cant i see tracking info?
I get information that my order is sent but no tracking info.
Is there any problem?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RC370872983HK
on: January 21, 2014, 21:04
New Topic

it is a Hong Kong post parcel, track it here:
http://track-chinapost.com/starthkpost.php
Gialloross-
i
Newbie
Posts: 3
Post Re: RC370872983HK
on: January 21, 2014, 22:03
New Topic

It's the same thing
"No Result for Tracking NO. RC370872983HK in Hong Kong Postal System"
Is it posible that seller sent item and i can't track it, or seller is telling a lie?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RC370872983HK
on: January 21, 2014, 22:35
New Topic

RC370872983HK has not been received by Hong Kong Post yet. If the seller just sent it from China, normally it will wait about 2 to 3 days, then it will show up in this page:
http://track-chinapost.com/starthkpost.php
Gialloross-
i
Newbie
Posts: 3
Post Re: RC370872983HK
on: January 21, 2014, 22:57
New Topic

Seller sent 8 days ago.
OK, I'm just asking how this works, when can I track item, it says "Processing Time:3 Days" so i thought after 3 days it should be on track.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RC370872983HK
on: January 22, 2014, 01:45
New Topic

if seller gave you the tracking number 8 days ago, then it might be some problem. normally Hong Kong Post will not take so long time to update the tracking information. We believe the seller delayed shipment if he is not intentionally lying to you. You can wait 2 more days and see what happens, if still not showing up in http://track-chinapost.com/starthkpost.php, then you should open a dispute and claim your money back.
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