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Author Topic: Is my package lost?
martas84
Newbie
Posts: 1
Post Is my package lost?
on: February 28, 2019, 22:26
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Hello,
my tracking number is LF978559389CN
Now it is more than 1 month without any update
My seller said, that it is because Chinese New Year holiday....but...how long I have to wait?

Normally it takes around 15-25 days to my country.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Is my package lost?
on: March 1, 2019, 01:43
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http://track-chinapost.com/result_china.php?order_no=LF978559389CN shows the number left last China Post office on Jan 25.
China Post will lost control of the parcel after parcel leaving China Post system. so there will be no update anymore after that date. Normally it will keep travelling another 2 to 8 weeks to reach your country.

Once it passes import customs clearance, Czech Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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