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Author Topic: tracking issue ..need help
ajaysehta
Newbie
Posts: 3
Post tracking issue ..need help
on: January 18, 2015, 09:49
New Topic

hi.. can i track my order? until now I have not been able to check. I have received the tracking number since Jan 8, 2015 from aliexpress, tracking no. : RI304388535CN..thx in advance.

pancakegoo-
die
Newbie
Posts: 20
Post Re: tracking issue ..need help
on: January 18, 2015, 14:36
New Topic

Sometimes it takes as long as 15 days to be updated

ajaysehta
Newbie
Posts: 3
Post Re: tracking issue ..need help
on: January 20, 2015, 15:41
New Topic

Help me guys ,can u track this

@phemmy
Newbie
Posts: 1
Post Re: tracking issue ..need help
on: January 20, 2015, 17:40
New Topic

I got this tracking no "RE107571273EN" of which d last 2 alphabet are kinda strange..and I can't seem to track my goods. Can anyone help out pls..

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: tracking issue ..need help
on: January 20, 2015, 17:50
New Topic

Quote from @phemmy on January 20, 2015, 17:40
I got this tracking no "RE107571273EN" of which d last 2 alphabet are kinda strange..and I can't seem to track my goods. Can anyone help out pls..

this is not a china post tracking number. it is useless number. open dispute and claim refund.

forza_pale-
rmo10
Newbie
Posts: 8
Post Re: tracking issue ..need help
on: January 21, 2015, 02:20
New Topic

Hello. I bought an item on Aliexpress on January 8th. Not too long after (maybe 2-3 days), the seller marked that item as shipped and provided me with this tracking number: RH125980726CN. Is this a real tracking number? My method of shipment is China Post Registered Air Mail. I bought 6 other items the same day from other sellers and all the other tracking numbers work. This tracking number above has not shown me any information on where my item is. I even talked to an Aliexpress representative and they told me that RH125980726CN is "unknown, unable to track."

Chinapostvolunteer please help confirm if this is a legitimate tracking number.

Another reason why I am concerned is because I emailed the seller yesterday about the status of my order and he respons, sorry the item is sold out now, would you like to replace? I am thinking that he is lied to me when he marked my order as shipped to prevent me from cancelling the order. Now I would have to open a dispute if I expect a refund and this could be a difficult process.

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: tracking issue ..need help
on: January 21, 2015, 03:05
New Topic

RH125980726CN is fake number. you should open dispute and claim refund from aliexpress. As the tracking number is invalid, you can get the refund very easily, no need worry too much.

forza_pale-
rmo10
Newbie
Posts: 8
Post Re: tracking issue ..need help
on: January 21, 2015, 03:25
New Topic

Quote from chinapostvolunteer on January 21, 2015, 03:05
RH125980726CN is fake number. you should open dispute and claim refund from aliexpress. As the tracking number is invalid, you can get the refund very easily, no need worry too much.

Thank you so much for your help chinapostvolunteer. I will wait at least until the end of the week for seller's response to my email and then I will open the dispute. Thanks for the advice.

How were you able to determine that this number is invalid? Was it not registered in your system?

forza_pale-
rmo10
Newbie
Posts: 8
Post Re: tracking issue ..need help
on: January 28, 2015, 03:52
New Topic

Hello. I have another question. I have ordered another item that is being shipped by epacket from China. This is the tracking number:

LM931154148CN

It was marked as being shipped on 22-Jan-2015. However, so far the tracking number does not seem that it has been activated yet. Either I need to wait longer for it to be activated or maybe the item has not really been shipped out and scanned yet. What is your recommendation? Is there a way that you can tell me if this tracking number is real? Thanks again

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: tracking issue ..need help
on: January 28, 2015, 04:54
New Topic

Quote from forza_palermo10 on January 28, 2015, 03:52
Hello. I have another question. I have ordered another item that is being shipped by epacket from China. This is the tracking number:

LM931154148CN

It was marked as being shipped on 22-Jan-2015. However, so far the tracking number does not seem that it has been activated yet. Either I need to wait longer for it to be activated or maybe the item has not really been shipped out and scanned yet. What is your recommendation? Is there a way that you can tell me if this tracking number is real? Thanks again

you seller did not ship the goods yet. wait one more week and track again. if still nothing, you should open dispute and claim refund from seller.

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