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Author Topic: RK044000106CN over 65 days in China!?!?!?
Ivan
Newbie
Posts: 10
Post RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 17:38
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My order RK044000106CN is over 65 days in China!?!?!?

Can someone help me???

I have bean sending emails to China post but no respond.....
chinapostv-
olunteer
Administrator
Posts: 46095
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 17:44
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RK044000106CN should have problem to pass safety check. open dispute to aliexpress/paypal asap.
Ivan
Newbie
Posts: 10
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 17:53
New Topic

Dispute is not problem but if it have problem it need to be returned to sender or what?!
Can i contact somehow custom to ask them what is problem?
Ivan
Newbie
Posts: 10
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 18:14
New Topic

Is it possible to resolve that problem or that mean that i whill never receive that package?
chinapostv-
olunteer
Administrator
Posts: 46095
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 18:56
New Topic

Quote from Ivan on October 27, 2014, 17:53
Dispute is not problem but if it have problem it need to be returned to sender or what?!
Can i contact somehow custom to ask them what is problem?

you can't know whether it was rejected ,or returned,or lost. you can open dispute for lost parcel, normally your will get refund in such situation.
Ivan
Newbie
Posts: 10
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 19:01
New Topic

Thanks .
where to open dispute for lost parcel?
On aliexpress or on China post?
chinapostv-
olunteer
Administrator
Posts: 46095
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 19:51
New Topic

Quote from Ivan on October 27, 2014, 19:01
Thanks .
where to open dispute for lost parcel?
On aliexpress or on China post?

aliexpress
Ivan
Newbie
Posts: 10
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 20:03
New Topic

What if i did not order it from aliexpress?
What if i order it from private persone?
chinapostv-
olunteer
Administrator
Posts: 46095
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 20:15
New Topic

Quote from Ivan on October 27, 2014, 20:03
What if i did not order it from aliexpress?
What if i order it from private persone?

you can only open dispute if you purchased from aliexpress/ebay/amazon or paid with paypal,alipay. If you purchased from private person and did not pay with paypal/alipay, you should be responsible for the parcel lost or seller scam by yourself.
Ivan
Newbie
Posts: 10
Post Re: RK044000106CN over 65 days in China!?!?!?
on: October 27, 2014, 21:47
New Topic

Ok but what if China post lost my package?
I dont understant why when i track my package i can see several times same status?

1. Colection
2. Opening
3. Dispaching
4. Opening
5. Dispaching
6. Dispaching
7. Opening
8. Dispaching

And all that in same location?
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