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Author Topic: Please explain this problem!
igkaucic
Newbie
Posts: 3
Post Please explain this problem!
on: May 30, 2015, 14:30
New Topic

Hello,

My package number is RI478017870CN

Date/Time Status
2015-05-22 20:22:55.0 parcel center received
2015-05-22 22:28:50.0 parcel center customs scan
2015-05-22 23:00:27.0 leaving parcel center ,next station Shenzhen center
2015-05-22 23:50:37.0 China Post Group Shenzhen international parcel Transit Station security scan
2015-05-23 13:10:21.0 Shenzhen Transit Station customs scan (domestic transit )
2015-05-25 09:36:53.0 Guangzhou Transit Station security scan
2015-05-25 12:49:04.0 Guangzhou Transit Station customs scan
2015-05-26 17:08:00.0 arrive Guangzhou Airport
2015-05-26 17:58:37.0 leaving Guangzhou Airport going to next airport/seaport
2015-05-28 09:53:00.0 Guangzhou departure

Problem is when i look on ebay it says that it is still at Guangzhou Airport but the tracking said on 2015-05-26 that has leave the airport. And on ebay tracking is again at Guangzhou Terminal updated 2015-05-30. There are no batteries included. Only clothing. My question is why is it still at Guangzhou Terminal?

This is tracking from ebay:

Arrival at inward office of exchange
2015-06-01, 01:20:00, 广州

Arrival at inward office of exchange
2015-05-30, 18:17:00, 广州航站

Departure from outward office of exchange
2015-05-28, 21:44:00, 广州互换局

Arrival at inward office of exchange
2015-05-28, 08:00:00, 广州互换局

Arrival at inward office of exchange
2015-05-27, 21:53:00, 广州互换局

Arrival at inward office of exchange
2015-05-27, 18:40:00, 广州互换局

Arrival at inward office of exchange
2015-05-27, 06:20:00, 广州航站

Arrival at inward office of exchange
2015-05-26, 12:20:00, 深圳互换局

Arrival at inward office of exchange
2015-05-26, 10:57:00, 中国邮政集团公司深圳国际邮件互换局

Departure from outward office of exchange
2015-05-24, 21:30:00, 小包中心

Arrival at inward office of exchange
2015-05-24, 18:20:00, 深圳互换局

Posting
2015-05-24, 09:35:00, 小包中心

Departure from outward office of exchange
2015-05-24, 06:01:00, 深圳互换局

Arrival at inward office of exchange
2015-05-22, 23:27:00, 小包中心

chinapostv-
olunteer
Administrator
Posts: 45937
Post Re: Please explain this problem!
on: May 30, 2015, 16:07
New Topic

your parcel status is ok. status updating might take 4 to 5 weeks after it left china. no need worry.

igkaucic
Newbie
Posts: 3
Post Re: Please explain this problem!
on: May 30, 2015, 16:16
New Topic

But the problem is status has updated today and it has not left china... 2015-06-01, 01:20:00, 广州 but 4 days before it says that has left china 2015-05-26 17:58:37.0leaving Guangzhou Airport going to next airport/seaport . Check the dates please.

chinapostv-
olunteer
Administrator
Posts: 45937
Post Re: Please explain this problem!
on: May 30, 2015, 16:38
New Topic

sometimes the parcel might be returned from airline due to space shortage, it is common.

igkaucic
Newbie
Posts: 3
Post Re: Please explain this problem!
on: May 30, 2015, 18:10
New Topic

Thank you for the quick reply. I hope it till not remain there for 4-5 weeks because for my country longest arrival time is 10 days.

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