China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: 25 days and not yet arrived (EMS)
cobraq8
Newbie
Posts: 3
Post 25 days and not yet arrived (EMS)
on: October 13, 2014, 19:43
New Topic

Hello China Admin

Two parcels were forwarded to me from the same seller and have not arrived yet !

EA064251678CN sent on 20/9

EA064252483CN sent on 30/9

I have received orders from the same seller earlier within a week. Can you please check what is the status of both ?

Regards

chinapostv-
olunteer
Administrator
Posts: 46098
Post Re: 25 days and not yet arrived (EMS)
on: October 13, 2014, 21:25
New Topic

both parcels are delayed in guangzhou. you might need wait one more week and track it again in http://track-chinapost.com/, if still no change of status, you need to open a dispute and claim refund.

cobraq8
Newbie
Posts: 3
Post Re: 25 days and not yet arrived (EMS)
on: October 14, 2014, 03:00
New Topic

Thank you very much for your reply. Any particular reason why both parcels are still at Guangzhou for so long ? Also, is there any possibility of Fraud from the sender ?

Best regards
Bader

chinapostv-
olunteer
Administrator
Posts: 46098
Post Re: 25 days and not yet arrived (EMS)
on: October 14, 2014, 03:37
New Topic

Quote from cobraq8 on October 14, 2014, 03:00
Thank you very much for your reply. Any particular reason why both parcels are still at Guangzhou for so long ? Also, is there any possibility of Fraud from the sender ?

Best regards
Bader

the shipment is real , not fraud. but we don't know if the parcel has the same thing you purchased. some cheater sell laptop but ship bricks. You have to make sure the goods are purchase from big website such as ebay or aliexpress or amazon which have buyer protection policy.

cobraq8
Newbie
Posts: 3
Post Re: 25 days and not yet arrived (EMS)
on: October 14, 2014, 04:31
New Topic

I really Appreciate your help and clarifications. I will wait another week and hope the shipments start showing progress.

Best regards

Pages: [1]