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Author Topic: RB689056340CN and RB545813017CN
the23proga-
mer
Newbie
Posts: 2
Post RB689056340CN and RB545813017CN
on: April 23, 2014, 00:21
New Topic

Hey,
RB545813017CN:
I bought a metal adaptation ring from Aliexpress, it has been sent in 01 April, but it has been stuck in "Export customs scan" since 09 April, what should I do?
I contacted the seller who told me that it might have been already sent to Algeria. So can it go to airline without changing tracking status?

RB545813017CN:
I bought a lens hood 3 days ago, the seller sent me this tracking number, but chinapost website says "China Post has not received parcel# RB545813017CN". Did the seller really send the item?

Thank you

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB689056340CN and RB545813017CN
on: April 23, 2014, 02:17
New Topic

seller did not ship the goods. you can wait two more days and track it again. if still no result, then open a dispute to aliexpress.

the23proga-
mer
Newbie
Posts: 2
Post Re: RB689056340CN and RB545813017CN
on: May 9, 2014, 19:52
New Topic

Hey, I received the first item, I'm really happy for that 😀
But, it seems that the second one "RB545813017CN" has been shipped yesterday to SINGAPORE! (instead of Algeria), from Shenzhen, the town where the seller lives, can you please explain me what that means chinapost-volunteer? Thanks again for your precious help :)

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB689056340CN and RB545813017CN
on: May 9, 2014, 20:15
New Topic

seller shipped the parcel to wrong address or gave you wrong tracking number. you should open dispute to aliexpress and claim refund

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