Appearance of the products of the date hereof have not arrived yet, I can understand where did they go??
I have pure intention and to denounce the company and get a refund or new shipment of the products, I look forward to news from you. Thank you.

item No. Year Status Location Destination Country Date
RB341414795CN 2013 Collection 51001020 CA 20130925 2057
RB341414795CN 2013 Waiting for transit airline Space 51003100 CA 20130927 1318
RB341414795CN 2013 Waiting for transit airline Space 51003100 CA 20130927 2102
RB341414795CN 2013 Departure from China 51003100 CA 20130928 0843
RB341414795CN 2013 Departured FOC CA 20130929 0018
RB341414795CN 2013 Departured YVR CA 20131015 0000
RB341414795CN 2013 Departured TPE CA 20131015 0000

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Grazie Carmine.

The company gave me this code to attach the email.

Hi dear ,
Sorry for late reply
My dear, For security we have sent you goods by China Post instead of DHL as recently the custom are very strict of the brand products ,they may take your goods , wish you kindly understand , thanks
The tracking no is RB341414795CN , it will take 15 to 20 days to arrived you home and 3-5 days for them to update data on internet , pls kindly wait in patient
Sorry again for the in convience caused to you ,we promise it will not happen in future

Best Wishes

Quote from Carmine on October 31, 2013, 16:14
The company gave me this code to attach the email.

Hi dear ,
Sorry for late reply
My dear, For security we have sent you goods by China Post instead of DHL as recently the custom are very strict of the brand products ,they may take your goods , wish you kindly understand , thanks
The tracking no is RB341414795CN , it will take 15 to 20 days to arrived you home and 3-5 days for them to update data on internet , pls kindly wait in patient
Sorry again for the in convience caused to you ,we promise it will not happen in future

Best Wishes

So what? He gave you a tracking number which is to Canada not Italy. You should contact shopping website for refund.