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Author Topic: I lost my order
georgianaa
Newbie
Posts: 5
Post I lost my order
on: February 14, 2014, 08:46
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when I check my order (tracking number: RC233522835CN ) appear to status : "dispatching" since 18.01.2014 and the seller not responding me. Can you help me,please?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: I lost my order
on: February 14, 2014, 18:37
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you can get more accurate English result in http://track-chinapost.com/startairmail.php, the meaning of each result, estimated changing time and solution for long-time-no-change status can all be found in F.A.Q page http://track-chinapost.com/?cat=35
georgianaa
Newbie
Posts: 5
Post Re: I lost my order
on: February 17, 2014, 15:14
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can you check this Order Number:60679950901082 from Store: Come on Friend (Super Watch Market ) ? the seller doesn't respond me for a month. my name is Frunzuc Georgiana Mihaela can you help me please?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: I lost my order
on: February 18, 2014, 00:17
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You can track it by yourself in http://track-chinapost.com/startairmail.php, if you want to know the meaning and estimate changing time of each status l, check F.A.Q
georgianaa
Newbie
Posts: 5
Post Re: I lost my order
on: February 18, 2014, 18:28
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why appear at status "In Customs-Control warehouse" from 18.01.2014? this order shoud have come to me already!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: I lost my order
on: February 19, 2014, 18:32
New Topic

you should open a dispute and claim money back if you have not get the parcel now.
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