China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2
Author Topic: Fraud!
ilias
Newbie
Posts: 7
Post Fraud!
on: December 2, 2016, 19:10
New Topic

Hello,
I was victim of a fraud by a chinese site and i need some help please!
I sent a package to them containing my phone which i bought from them and i sent it back for service.
Although tracking number and china post said that my package was successfully delivered they say that they havent received it and that i wrote the address wrong.i am sure that i didnt send it wrong and that they are trying to steal my package.
What can i do now how can i prove that i send the right address?
Is there any way to recover the package details and the receiver information?
Maybe by using the tracking number?
Anyway the number is RE575885919GR
Any help is really appreciated!
Thank you.

int077
Pro
Posts: 7760
Post Re: Fraud!
on: December 2, 2016, 19:28
New Topic

1. Greece should have in their record where you sent the parcel and they should be able to get the signature for the parcel. Because that was a Register Parcel from Greece. Also I hope you insure the parcel!!!!

2. At this end, nothing can be done to my knowledge, because for China Post the parcel is deliver, so that the end of the trip for the parcel.

3. This is the China Post Office who deliver your parcel:
Shenzhen Post Hongli Branch
Add: No. 1098, Hongli Road, Futian District, Shenzhen, Guangdong
Tel: 82427967
Time: 8: 00---18: 00

4. This is the tracking of your parcel:
Number: RE575885919GR
Package Status: Delivered ( 16 Days )
Destination Country: China
2016-10-05 16:00 Post Hong Li, has been voted
2016-10-05 10:20 Post Hung Lai, is posted
2016-10-04 17:30 Post Hung Lai, throw
2016-10-04 09:36 Post Hung Lai, is posted
2016-10-03 17:46 Post Hung Lai, throw
2016-10-03 09:54 Post Hung Lai, is posted
2016-10-02 17:32 Post Hung Lai, throw
2016-10-02 10:38 Post Hung Lai, is posted
2016-10-01 17:54 Post Hung Lai, throw
2016-10-01 10:27 Post Hung Lai, is posted
2016-10-01 09:55 Post Hung Lai, reached the post Bureau
2016-09-29 14:38 The Shenzhen Exchange Bureau, import each other (internal transit)
2016-09-29 09:04 The Shenzhen Exchange Bureau, import opening
2016-09-24 13:25 Beijing Exchange Bureau, import each other (internal transit)
2016-09-24 08:50 Exchange Bureau in Beijing, has imported opening
2016-09-21 02:10 In Athens, have been exported directly
2016-09-21 02:10 Athens, leaving
Origin Country: Greece
2016-10-04 09:36 CHINA
2016-09-24 08:50 CHINA, RECEIVE ITEM AT OFFICE OF EXCHANGE
2016-09-20 23:10 SEND ITEM ABROAD
2016-09-20 22:56 ARRIVAL AT AIRPORT
2016-09-20 15:52 ALEXANDROUPOLI K D, ITEM IN CONTA ALEXANDROUPOLI K D
2016-09-20 13:52 ALEXANDROUPOLI K D, ITEM ARR ALEXANDROUPOLI K D
2016-09-20 12:55 ALEXANDROUPOLIS (KK) - ELTA, ITEM IN CONTA ALEXANDROUPOLIS (KK) - ELTA
2016-09-20 12:10 ALEXANDROUPOLIS (KK) - ELTA, ITEM PICK UP
======================================
Powered by http://www.track-chinapost.com

Hope this help.

ilias
Newbie
Posts: 7
Post Re: Fraud!
on: December 2, 2016, 19:42
New Topic

Thanks for your instant reply my friend!
I m afraid that greece post has information only until arival to china.they dont have futher information.
Also i dont understand what the last statuses mean that are repeated 5-6 times.can you explain me please?
Furthermore they made me declare the package low cost so i can not do nothing now and i have no insurance.
I sent the package in good faith but it seems that they are not trustworthy people!
It s a shame because its a very popular site.

int077
Pro
Posts: 7760
Post Re: Fraud!
on: December 2, 2016, 20:38
New Topic

1. Here is another tracking:
China Post Register Air Mail Tracking System
Parcel No.RE575885919GR tracking result
2016-09-21 02:10:00.0 leaving 雅典
2016-09-21 02:10:00.0 雅典 export customs cleared
2016-09-24 08:50:13.0 Beijing Transit Station import customs scan
2016-09-24 13:25:53.0 Beijing Transit Station import customs cleared (domestic transit )
2016-09-29 09:04:15.0 Shenzhen Transit Station import customs scan
2016-09-29 14:38:23.0 Shenzhen Transit Station import customs cleared (domestic transit )
2016-10-01 09:55:23.0 arrive 投递红荔 delivery office
2016-10-01 10:27:58.0 投递红荔 attempt delivery
2016-10-01 17:54:38.0 投递红荔 attempt delivery
2016-10-02 10:38:38.0 投递红荔 attempt delivery
2016-10-02 17:32:42.0 投递红荔 attempt delivery
2016-10-03 09:54:36.0 投递红荔 attempt delivery
2016-10-03 17:46:58.0 投递红荔 attempt delivery
2016-10-04 09:36:29.0 投递红荔 attempt delivery
2016-10-04 17:30:07.0 投递红荔 attempt delivery
2016-10-05 10:20:53.0 投递红荔 attempt delivery
2016-10-05 16:00:00.0 投递红荔 delivered

Sorry could not help you more.

ilias
Newbie
Posts: 7
Post Re: Fraud!
on: December 2, 2016, 20:57
New Topic

So there is no way to prove that they received my package?
I cant believe this!
Anyway thanks for your help dude...

int077
Pro
Posts: 7760
Post Re: Fraud!
on: December 2, 2016, 21:29
New Topic

1. Greece Post should be able to get the signature of the parcel because it was a Register parcel. It might cost you some money but that I don't know.

2. Unless Greece does not work like every Post Office in the rest of the World.

Hope this help.

ilias
Newbie
Posts: 7
Post Re: Fraud!
on: December 3, 2016, 11:15
New Topic

Shenzhen Post Hongli Branch
Add: No. 1098, Hongli Road, Futian District, Shenzhen, Guangdong

Can someone please find me an email to contact this post office.
I would be grateful.
Thank you

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Fraud!
on: December 3, 2016, 13:03
New Topic

Quote from ilias on December 3, 2016, 11:15
Shenzhen Post Hongli Branch
Add: No. 1098, Hongli Road, Futian District, Shenzhen, Guangdong

Can someone please find me an email to contact this post office.
I would be grateful.
Thank you

they don't have public email. China Post normally does not reply any email inquiry. the best way to contact them is to call 11185 within China.

ilias
Newbie
Posts: 7
Post Re: Fraud!
on: December 3, 2016, 13:29
New Topic

But how am i supposed to call them from greece?
Do they even speak english?
Can someone else do this for me?

int077
Pro
Posts: 7760
Post Re: Fraud!
on: December 3, 2016, 19:22
New Topic

1. From Greece you need to call:
00 86 20 11185

2. They only speak in Mandarin.

3. If somebody speak mandarin Yes they could possibly call on your behalf.

4. You are not telling us what happen with the Greece Post Office!!!!!

Hope this help.

Hope this help.

Pages: [1] 2