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Author Topic: waiting over a month
mordiadeli-
st
Newbie
Posts: 2
Post waiting over a month
on: August 28, 2015, 06:12
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My tracking number is RI534912053CN and I have been waiting over a month. I see it was shipped in july and is still stuck in china. Just wondering if this is normal. Thanks.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: waiting over a month
on: August 28, 2015, 06:39
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you should open dispute for lost parcel.
mordiadeli-
st
Newbie
Posts: 2
Post Re: waiting over a month
on: August 28, 2015, 06:43
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Open dispute with who and how?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: waiting over a month
on: August 28, 2015, 07:18
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Quote from mordiadelist on August 28, 2015, 06:43
Open dispute with who and how?

http://track-chinapost.com/?p=435
jball30
Newbie
Posts: 1
Post Re: waiting over a month
on: September 11, 2015, 03:20
New Topic

Hi so I ordered a parcel over a month and a half ago, tracking number is RF058844323CN. I searched it on the tracker and it says that by my understanding it is sitting in HANGZHOU still. It should have been here over 2 weeks ago. Is there anyway to know what is going on?

Tracking number Origin Destination Status
RF058844323CN CHINA AUSTRALIA On route
History Detail

Local date/time Activity Location Remarks
15-Aug-2015 00:10 Received by Post Office 322066
16-Aug-2015 10:19 Departure export customs HANGZHOU
No tracking information is available from AUSTRALIA
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: waiting over a month
on: September 11, 2015, 04:18
New Topic

Quote from jball30 on September 11, 2015, 03:20
Hi so I ordered a parcel over a month and a half ago, tracking number is RF058844323CN. I searched it on the tracker and it says that by my understanding it is sitting in HANGZHOU still. It should have been here over 2 weeks ago. Is there anyway to know what is going on?

Tracking number Origin Destination Status
RF058844323CN CHINA AUSTRALIA On route
History Detail

Local date/time Activity Location Remarks
15-Aug-2015 00:10 Received by Post Office 322066
16-Aug-2015 10:19 Departure export customs HANGZHOU
No tracking information is available from AUSTRALIA

you should open dispute for lost parcel.
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