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Author Topic: Parcel Stuck
cuddlebunn-
ie
Newbie
Posts: 4
Post Parcel Stuck
on: July 21, 2015, 03:07
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Hi

It looks like my parcel is stuck in Departure export customs SHANGHAI, It's nearly been a month since it's last update and the recommended delivered time is 15 days.

My tracking number is RC162152030CN

I'm not the buyer of this as it's a gift, Do i need them to send you a message or are you able to look this up for me. Thank you 😀
cuddlebunn-
ie
Newbie
Posts: 4
Post Re: Parcel Stuck
on: July 21, 2015, 04:27
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Also I am sending a gift to Sweden and the tracking number isn't showing up. Was sent on the 16th of july Here is the tracking number RG197727984CN. Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Parcel Stuck
on: July 21, 2015, 07:29
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track it in http://track-chinapost.com/track_chinapost.php
cuddlebunn-
ie
Newbie
Posts: 4
Post Re: Parcel Stuck
on: July 21, 2015, 19:25
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Quote from chinapostvolunteer on July 21, 2015, 07:29
track it in http://track-chinapost.com/track_chinapost.php

I have I get RG197727984CN is invalid Number! China Post has not received this parcel. even though my sender has said has been sent.

And my other parcel RC162152030CN has been stuck at 25-Jun-2015 12:18 Departure export customs SHANGHAI for a month now.

Please tell me why ? Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Parcel Stuck
on: July 22, 2015, 03:50
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RG197727984CN is invalid Number! China Post has not received this parcel. means your seller did not ship the goods yet.

RC162152030CN status is still ok. you need some patient.
cuddlebunn-
ie
Newbie
Posts: 4
Post Re: Parcel Stuck
on: July 28, 2015, 04:39
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You say that my parcel "RC162152030CN status is still ok. you need some patient." Yet its been over a month with no update. Ive ordered other packages that have had their status updated faster than this... It hasn't even said it has left your country... Please look into why it still says its at Shanghai exchange bureau
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Parcel Stuck
on: July 28, 2015, 07:31
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Quote from cuddlebunnie on July 28, 2015, 04:39
You say that my parcel "RC162152030CN status is still ok. you need some patient." Yet its been over a month with no update. Ive ordered other packages that have had their status updated faster than this... It hasn't even said it has left your country... Please look into why it still says its at Shanghai exchange bureau

http://track-chinapost.com/?p=669
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