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Author Topic: lost parcel
jonsnowed
Newbie
Posts: 1
Post Re: lost parcel
on: May 29, 2015, 11:28
New Topic

Hi chinapostvolunteer.

My parcel was shipped on the 16th of April and still hasn't arrived. The last tracking info I can find is that it was leaving Beijing on the 18th of April.
Destination is QLD, Australia.

Please help me!
Tracking #: RG160697649CN

Thanks!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: lost parcel
on: May 29, 2015, 15:56
New Topic

Quote from jonsnowed on May 29, 2015, 11:28
Hi chinapostvolunteer.

My parcel was shipped on the 16th of April and still hasn't arrived. The last tracking info I can find is that it was leaving Beijing on the 18th of April.
Destination is QLD, Australia.

Please help me!
Tracking #: RG160697649CN

Thanks!

it should be lost
Parcel2Ger-
many
Newbie
Posts: 1
Post Re: lost parcel
on: June 10, 2015, 09:35
New Topic

Hi chinapostvolunteer.

My parcel was shipped on the 5th of May and the status still shows as "Shanghai Transit Station Customs Scan"

Can you please help me?
Tracking #: CP291063122CN

Thanks!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: lost parcel
on: June 10, 2015, 15:44
New Topic

CP*****CN is surface parcel which is very very slow. it might take up to half year to arrive and status updating is also slow. Your seller should not use such service.

daar59
Newbie
Posts: 2
Post Re: lost parcel
on: June 15, 2015, 15:59
New Topic

Hi,

My parcel was shipped on the 4th of june, and my status is "Shanghai Transit Station Customs Scan"

Can you help me ? My tracking number is CP315951796CN

This parcel is very important for my activity.

Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: lost parcel
on: June 15, 2015, 16:45
New Topic

Quote from daar59 on June 15, 2015, 15:59
Hi,

My parcel was shipped on the 4th of june, and my status is "Shanghai Transit Station Customs Scan"

Can you help me ? My tracking number is CP315951796CN

This parcel is very important for my activity.

Thanks

CP315951796CN is surface parcel for heavy item and often very very slow. You might need to wait up to half year to get the goods. You should NOT use such slow service, correct shipping method is airmail which tracking number format is "R****CN"
daar59
Newbie
Posts: 2
Post Re: lost parcel
on: June 15, 2015, 19:25
New Topic

Thanks for your reply. I can't choose my expedition method.. So, is it possible to accelerate this ? Help me please !
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: lost parcel
on: June 15, 2015, 21:01
New Topic

Quote from daar59 on June 15, 2015, 19:25
Thanks for your reply. I can't choose my expedition method.. So, is it possible to accelerate this ? Help me please !

you can not change shipping method after the parcel is shipped.
samkionee
Newbie
Posts: 1
Post Re: lost parcel
on: July 5, 2015, 20:52
New Topic

My tracking number is, RI500759378CN.
I've been tracking it knowing the seller has sent to the wrong country. I know have to contact the post office. But It's not an English speaking phone contact.
I just want to re locate and ensure my parcel is correctly filled out to arrive in Australia, South Australia. Not Saudi Arabia. As the seller sent to the wrong place. It's been over the due expected wait and they extended the waiting period.

Can someone who works in china post, please contact me directly on " [email protected]" I will then give a contact number. I wish to be contacted in regards to locating and sorting this issue out.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: lost parcel
on: July 6, 2015, 00:18
New Topic

Quote from samkionee on July 5, 2015, 20:52
My tracking number is, RI500759378CN.
I've been tracking it knowing the seller has sent to the wrong country. I know have to contact the post office. But It's not an English speaking phone contact.
I just want to re locate and ensure my parcel is correctly filled out to arrive in Australia, South Australia. Not Saudi Arabia. As the seller sent to the wrong place. It's been over the due expected wait and they extended the waiting period.

Can someone who works in china post, please contact me directly on " [email protected]" I will then give a contact number. I wish to be contacted in regards to locating and sorting this issue out.

if your seller shipped the goods to wrong country. you should open dispute and claim refund from seller. China Post can not not redirect the parcel.
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