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Author Topic: Request help - Shipment RU709760590CN
farhatwael
Newbie
Posts: 4
Post Request help - Shipment RU709760590CN
on: July 12, 2017, 08:57
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Hello Guys,

I received an email from my seller informing that:

They are being shipped via China Post with tracking number RU709760590CN.
You can see the status of this shipment at the following URL:

http://www.track-chinapost.com

HOWEVER, I cannot see any tracking details in the system.

Please help.
ychiung
Pro
Posts: 341
Post Re: Request help - Shipment RU709760590CN
on: July 12, 2017, 14:28
New Topic

When did u receive the tracking? If it is less than a week its still too early.
farhatwael
Newbie
Posts: 4
Post Re: Request help - Shipment RU709760590CN
on: July 15, 2017, 06:38
New Topic

Received it on 7/7/17, and on http://www.track-chinapost.com, it is stated:
Parcel#RU709760590CN is invalid, China Post has not received any parcel associated with !
!!
what is happening ?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Request help - Shipment RU709760590CN
on: July 15, 2017, 07:11
New Topic

Quote from farhatwael on July 15, 2017, 06:38
Received it on 7/7/17, and on http://www.track-chinapost.com, it is stated:
Parcel#RU709760590CN is invalid, China Post has not received any parcel associated with !
!!
what is happening ?

your seller did not ship anything to you. You should push him to ship the goods immediately. Tell him if you can not track the parcel in next 3 days, you will open dispute against fraud.
farhatwael
Newbie
Posts: 4
Post Re: Request help - Shipment RU709760590CN
on: July 18, 2017, 11:47
New Topic

Thanks for the response, they usually do not reply to any email.
however, I sent them the email that I will open a dispute case if parcel not shipped.

farhatwael
Newbie
Posts: 4
Post Re: Request help - Shipment RU709760590CN
on: August 9, 2017, 08:13
New Topic

shipment still now showing on the tracking website and seller not responding !
what should I do ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Request help - Shipment RU709760590CN
on: August 9, 2017, 17:53
New Topic

Quote from farhatwael on August 9, 2017, 08:13
shipment still now showing on the tracking website and seller not responding !
what should I do ?

if you purchased from ebay/aliexpress/amazon, you can open dispute and claim refund.
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