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Author Topic: RC840097494CN - problem?
ricber
Newbie
Posts: 6
Post RC840097494CN - problem?
on: June 11, 2014, 17:52
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Hi.
the tracking of parcel RC840097494CN indicates it was sent to airline at April, 17, and it did not arrive in Brazil until now (almost 2 months).

item No Year Status Location Destination Country Date
RC840097494CN 2014 Received by China Post Beijing Brazil 20140415 0453
RC840097494CN 2014 Export Security Scan Beijing Brazil 20140416 1138
RC840097494CN 2014 Export Customs Scan Beijing Brazil 20140416 1535
RC840097494CN 2014 Sent to airline Beijing Brazil 20140417 0534

I would like to know where is it and when it will be delivered. I´m worried it is lost or damaged...Please, could you help me?
Thank you.
Regards,
Ricardo.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RC840097494CN - problem?
on: June 11, 2014, 18:57
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normally parcel should arrive within 4 to 5 weeks after sent to airline. if you have not received the parcel, it might be lost or rejected for safety reason. you should open dispute before buyer protection deadline.
ricber
Newbie
Posts: 6
Post Re: RC840097494CN - problem?
on: June 12, 2014, 13:38
New Topic

thank you. I´ll open a dispute.
Please let me know if you have any news about it.
I´ll check periodically this tracking number and, if necessary, ask for your help again.
Regards,
Ricardo.
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