Llevo un mes esperando mi producto y cada vez que reviso la pagina siempre dice lo mismo " Departure from outward office of exchange". Ademas tengo dudas si realmente llegara directo a Iquique, Chile o a la capital Santiago, De llegar a Iquique alguna empresa lo entregara? Debo ir personalmente a retirarlo a algun lugar? porfavor necesito mas informacion

Took a month waiting for my product and each time I check the page always says the same "Departure from outward office of exchange". I also doubt if it really came straight to Iquique, Chile or the capital Santiago, Iquique Coming to a company deliver it? I must go in person to withdraw to somewhere? I need more information please

I contacted the seller and he sent me the following:

GroupCopyRe Track Error
Results: Not Found (0) / Transporting (1) / Pick Up (0) / Delivered (0)
Number Origin Destination Status Events Operate
RC003446517CN
View Official Data
China
Normal Tracking
Chile (Modify)
Not Found 12/03/2013 00:00 交 航, PVG, 智利
Transporting
Summary
Copy
Destination Country - Chile: Tracking Consuming: 1045 Millisecond
Origin Country - China: Consuming Tracking: 0 Millisecond, Cache Time: 2013/12/21 9:06:53
12/03/2013 00:00 交 航, PVG, 智利
02/12/2013 00:00 出口 总 包 直 封 封 发, 上海 国际, 智利
2013-12-01 00:00 收寄 局 收寄, 广 商 国际 小包, 智利

That means it is on its way? Thanks for the reply friend