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Author Topic: RB355995217CN
AntonellaB
Newbie
Posts: 3
Post RB355995217CN
on: June 2, 2014, 03:42
New Topic

Hello, I need help. My tracking number is RB355995217CN and I bought the product 30th April, the day that the seller ship it.. and it doesn't arrive yet. Y want to know why, the last status is Arrived import customs in Brazil the 14th May, and the item has to come to Argentina. When its arrived? What happenned? Thanks

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB355995217CN
on: June 2, 2014, 04:05
New Topic

the parcel is now controlled by Brazil post, you should contact Brazil post for detail information.http://track-chinapost.com/start_brazilpost.php

AntonellaB
Newbie
Posts: 3
Post Re: RB355995217CN
on: June 2, 2014, 04:09
New Topic

How can I contact Brazil post for detail information? I dont see any place to write to them. Please help me. Y put my tracking number in that page and there it say the same that in here

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB355995217CN
on: June 2, 2014, 06:08
New Topic

you should ask shipper to request an investigation with China Post. China Post then contact Brazil Post by letter. Another simple way is to open a dispute to seller and claim refund from paypal. let shipper deal with China Post.

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