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Author Topic: PLEASE HELP ME ! RB823425380CN
josetamash-
iro
Newbie
Posts: 7
Post PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 21:35
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PLEASE HELP ME !! I NEED TO KNOW THE STATUS OF MY GOODS...RB823425380CN

IN TRACKING RESULT SHOW THIS "China Post has not received parcel" I DON´T KNOW WHAT HAPPEND... THE SELLER TOLD ME THAT MY GOODS WAS SHIPPED 3 DAYS AGO... SO TELL ME .. HOW MANY DAYS WILL TAKE CHANGE THE STATUS IN YOUR WEBSITE ??
EvilWitch
Pro
Posts: 281
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:36
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When did the seller ship you order?
josetamash-
iro
Newbie
Posts: 7
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:38
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4 days ago ...
EvilWitch
Pro
Posts: 281
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:44
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Then it should be traceable by now.
But sometime sellers lie about the date of shipments. Some of my orders were traceable until after a week and more.
To make sure the seller is a scammer you should see his ratings. Did you see his ratings before ordering? From which website did you make a purchase?

josetamash-
iro
Newbie
Posts: 7
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:46
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yes ... i saw the seller rating and everybody said that it was a great seller and make a fast shipping ... sorry if i do so many questions but i'm new about aliexpress shopping
josetamash-
iro
Newbie
Posts: 7
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:53
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please help me .... how many days need to change the status in your website ?

EvilWitch
Pro
Posts: 281
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:55
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No worries I'm glad I could help out. The admin here would tell you if they recieved the parcel or not and to open a dispute.
But there are some reasons why you can't track your order now.
So does the seller has medals or diamonds or crowns? How many feedback does the seller have?
Because some sellers have high ratings and they are scammers.
EvilWitch
Pro
Posts: 281
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 22:56
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Quote from josetamashiro on July 9, 2014, 22:53
please help me .... how many days need to change the status in your website ?

If the order was not traceable after 7 business day. Send the seller a message and threaten with a dispute if he doesn't settle open a dispute against him
josetamash-
iro
Newbie
Posts: 7
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 9, 2014, 23:13
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i'll be wait 3 more days ... after that i will worry about that ... thx a lot !!!

EvilWitch
Pro
Posts: 281
Post Re: PLEASE HELP ME ! RB823425380CN
on: July 10, 2014, 07:03
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The concept of 7 business days means that you don't count holidays like Saturday and Sunday as a business/working day. You should count only from Monday to Friday as business/working day.
When you see the tracking number of your order, on the left the seller tells you how many days you should wait before your order would be trackable.
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