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Author Topic: My order is not updated
kiden
Newbie
Posts: 5
Post My order is not updated
on: March 16, 2015, 17:00
New Topic

Hello, I have a parcel to Chile with RM610285649CN code, they could help me track him on page have not updated from 08/03/2015 (dd/mm/yy). Besides this code was already used in a package to belgium.

Please help me. :(

chinapostv-
olunteer
Administrator
Posts: 46740
Post Re: My order is not updated
on: March 16, 2015, 17:09
New Topic

RM610285649CN is not shipped to Chile, it should be other people's parcel. You should contact seller to give you correct tracking number. If he can not provide correct tracking number, you have to open dispute.
kiden
Newbie
Posts: 5
Post Re: My order is not updated
on: March 16, 2015, 17:16
New Topic

Thank you very much for your quick response
evelia1988
Newbie
Posts: 2
Post Re: My order is not updated
on: March 17, 2015, 17:08
New Topic

Hello, I have a parcel to Mexico with RJ340909693CN code , they could help me track him on page, have not updated from 09/02/2015 (dd/mm/yy). and other with RI247275502CN code, on page have not updated from 05/02/2015 (dd/mm/yy).

Can you help me please.
chinapostv-
olunteer
Administrator
Posts: 46740
Post Re: My order is not updated
on: March 18, 2015, 02:00
New Topic

wait one more week, if not updated, open dispute.
evelia1988
Newbie
Posts: 2
Post Re: My order is not updated
on: March 24, 2015, 18:46
New Topic

Thank you
candyenmip-
iel
Newbie
Posts: 2
Post Re: My order is not updated
on: March 25, 2015, 17:19
New Topic

Hello, I have tracking number RH157996930CN. It has not been updated since February 28th 2015.
This package is going to Mexico. Please help!
Thanks in advance!
chinapostv-
olunteer
Administrator
Posts: 46740
Post Re: My order is not updated
on: March 25, 2015, 17:49
New Topic

wait one more week, if you can not get it by early april, you should open dispute for lost parcel.
candyenmip-
iel
Newbie
Posts: 2
Post Re: My order is not updated
on: March 25, 2015, 18:01
New Topic

Thanks, I will!
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