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Author Topic: Package said received but I dont have it
Hayleau
Newbie
Posts: 1
Post Package said received but I dont have it
on: June 30, 2016, 18:19
New Topic

I entered my tracking number and it says my package was delivered last week but I have not received it. My seller and I are both worried. Please help

LM030689500CN

Hi my package said it was delivered last week but I haven't received it. Can I find out where it went? LM030689500CN

int077
Pro
Posts: 7760
Post Re: Package said received but I dont have it
on: June 30, 2016, 18:48
New Topic

1. Do you have a box where your mail is put, not home delivery?
If the answer is yes, then maybe the parcel was put in the wrong box.
If parcel was delivered to your home address, then somebody snap it from you.
Unfortunately E Packet does not require a signature so it will be hard to find the culprit.
It could also be in the delivery truck of Canada Post.
If you look at the time table of the parcel it's very weird:

Date : 2016/06/22
Time : 09:28
Location: VANCOUVER
Description: Item processed

Date : 2016/06/22
Time : 09:36
Location: VANCOUVER
Description: Item out for delivery

Date : 2016/06/22
Time : 09:37
Location: VANCOUVER
Description: Delivered

It took them 9 minutes to process, on the road and then delivered?
That is a joke from the Canada Post employees entering the scan into the system.

This mean that the Postman that took your parcel at 09:36 scan it as delivered at 09:37 but physically your parcel was never deliver. It is physically impossible to deliver your parcel that way. It might have been delivered latter that morning.

Just for the record, it did happen to me once, call the supervisor in the local Post Office and that what happen. He told me that the Postman was going to get advise not to do that anymore. Meaning not to scan the parcel as being deliver when they are not deliver physically.

2. I suspect possibly you did this:
You need to call Canada Post as soon as possible to tell them that you have not received your parcel.

3. Sorry for the long post, Hope this help.

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