China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: 1 [2]
Author Topic: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
int077
Pro
Posts: 7760
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 21, 2016, 12:37
New Topic

Quote from MD on June 18, 2016, 01:12
My Status has been stuck at

"leaving Shanghai Int'l Airport going to next airport/seaport" for 4weeks

I ordered off of ebay back in May14 was suppose to be in Canada by Now.

Can anyone help? Have already contacted seller no response
Tracking number RI947712581CN.

M

1. There is a possibility that your parcel is out of Customs:
Tracking # :RI947712581CN
Date / Time :2016/05/19 - 14:41

Hope this help.
MD
Newbie
Posts: 3
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 25, 2016, 03:16
New Topic

So its been about a week. The seller finally responded Monday June 20; they said they'd look into it. At what point should I just ask for a refund?
I've ordered things from China before, lets face it most things come from China.
They usually arrive in a reasonable time of the expected estimated delivery date.
Last time my package didn't arrive; I wait 3 additional months after my item was suppose to arrive... before giving up and asking for a refund.

Tracking number RI947712581CN.
int077
Pro
Posts: 7760
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 25, 2016, 11:18
New Topic

Quote from MD on June 25, 2016, 03:16
So its been about a week. The seller finally responded Monday June 20; they said they'd look into it. At what point should I just ask for a refund?
I've ordered things from China before, lets face it most things come from China.
They usually arrive in a reasonable time of the expected estimated delivery date.
Last time my package didn't arrive; I wait 3 additional months after my item was suppose to arrive... before giving up and asking for a refund.

Tracking number RI947712581CN.

1. If you look carefully I answer your question in the above post of yours. I will repeat myself again:

There is a good possibility that your parcel is out of Canadian Customs in Canada:
Tracking # :RI947712581CN
Date / Time :2016/05/19 - 14:41

2. What I can see, your parcel might be out of Canadian Customs, it might take up a week to 10 days for delivery to your home address depending where you live in Canada.

Hope this help.
int077
Pro
Posts: 7760
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 27, 2016, 10:22
New Topic

Quote from MD on June 25, 2016, 03:16
So its been about a week. The seller finally responded Monday June 20; they said they'd look into it. At what point should I just ask for a refund?
I've ordered things from China before, lets face it most things come from China.
They usually arrive in a reasonable time of the expected estimated delivery date.
Last time my package didn't arrive; I wait 3 additional months after my item was suppose to arrive... before giving up and asking for a refund.

Tracking number RI947712581CN.

1. Your parcel is possibly out of Canadian Customs, a new tracking for your parcel:
Tracking # :RI947712581CN
Date / Time :2016/06/26 - 16:34

Hope this help.
Ekpo
Newbie
Posts: 1
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 27, 2016, 18:36
New Topic

Somebody Help me Please! My order since April 30 stocked in one stage. When I tracked it, says "shipment been exported for internal bureau" never passed that stage till now it's 2months now! Tracking number is RO051990255CN
fadzlan
Pro
Posts: 144
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 27, 2016, 18:41
New Topic

Quote from Ekpo on June 27, 2016, 18:36
Somebody Help me Please! My order since April 30 stocked in one stage. When I tracked it, says "shipment been exported for internal bureau" never passed that stage till now it's 2months now! Tracking number is RO051990255CN

Hi,

You may find the answer to your problem here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/follow-up-on-problems-with-shipments-via-guangzhou-thread14988
int077
Pro
Posts: 7760
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 28, 2016, 14:18
New Topic

Quote from MD on June 25, 2016, 03:16
So its been about a week. The seller finally responded Monday June 20; they said they'd look into it. At what point should I just ask for a refund?
I've ordered things from China before, lets face it most things come from China.
They usually arrive in a reasonable time of the expected estimated delivery date.
Last time my package didn't arrive; I wait 3 additional months after my item was suppose to arrive... before giving up and asking for a refund.

Tracking number RI947712581CN.

1. A new tracking for you:
Tracking # :RI947712581CN
Date / Time :2016/06/26 - 16:34

Hope this help.
int077
Pro
Posts: 7760
Post Re: Help! Status stuck at "leaving Shanghai Intl Airport going to next airport/seaport"
on: June 28, 2016, 14:31
New Topic

Quote from Ekpo on June 27, 2016, 18:36
Somebody Help me Please! My order since April 30 stocked in one stage. When I tracked it, says "shipment been exported for internal bureau" never passed that stage till now it's 2months now! Tracking number is RO051990255CN

1. I suspect your parcel never departed China, this is what I found:
Summary
Tracking number Origin Destination Status
RO051990255CN CHINA PHILIPPINES Posted

History Detail
Local date/time Activity Location Remarks
29-Apr-2016 18:06 Received by Post Office 23002800

2. I suspect your parcel had problem passing the Customs scan, this is the full tracking of your parcel:
Parcel No.RO051990255CN tracking result
2016-04-29 18:06:20.0 合肥大宗center received
2016-04-29 18:18:33.0 合肥大宗center customs scan
2016-04-29 18:35:22.0 leaving 合肥大宗center ，next station 合肥center
2016-04-30 09:49:31.0 合肥Transit Station export security scan
2016-04-30 10:13:01.0 合肥Transit Station export customs scan (domestic transit )

3. You should contact seller and tell him that you have not receive the parcel. He might want to call China Post: 11185. If the answer is not to your satisfaction, then open a dispute to get your money back.

Hope this help.
Pages: 1 [2]


Share the post "China Post Forum"