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Author Topic: Where is my pack?
dimarge
Newbie
Posts: 3
Post Where is my pack?
on: April 4, 2014, 14:35
New Topic

Hi,
I'm waiting for a pack for a long time. The code is RC356921873CN and the last update was on March 15 and the status was: NULL. Now, I tried to track my pack on italian post website but still I do not receive any information. Was my pack lost? Or is there still needs a lot of time before It arrives in Italy?

Thanks

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my pack?
on: April 5, 2014, 02:13
New Topic

Quote from dimarge on April 4, 2014, 14:35
Hi,
I'm waiting for a pack for a long time. The code is RC356921873CN and the last update was on March 15 and the status was: NULL. Now, I tried to track my pack on italian post website but still I do not receive any information. Was my pack lost? Or is there still needs a lot of time before It arrives in Italy?

Thanks

http://track-chinapost.com/?p=439

dimarge
Newbie
Posts: 3
Post Re: Where is my pack?
on: April 5, 2014, 13:01
New Topic

Yes but why isn't my pack still arrived?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my pack?
on: April 5, 2014, 21:37
New Topic

sometimes you need wait about 4 weeks to get the parcel.

dimarge
Newbie
Posts: 3
Post Re: Where is my pack?
on: April 6, 2014, 08:30
New Topic

So if I do not receive the parcel within the next week, do you recommend me to open dispute?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my pack?
on: April 6, 2014, 16:40
New Topic

Quote from dimarge on April 6, 2014, 08:30
So if I do not receive the parcel within the next week, do you recommend me to open dispute?

yes. if you can not get it by next week, open a dispute immediately.

Maria de-
jesus
Newbie
Posts: 3
Post Re: Where is my pack?
on: August 25, 2016, 13:04
New Topic

Hi could help me to track my order and know when arrived, it am waiting since makes several days.

Here is the data that I sent to the time of purchase

Shipping Confirmation
Order Number: 4489004
Order Date: Jul 30, 2016

Description Virtual Reality Box Headset
Price 21.10
Status Shipped
Tracking RS156351782CN (China Post)
Qty 1

Thank you for your help.
Have a nice day.

int077
Pro
Posts: 7760
Post Re: Where is my pack?
on: August 25, 2016, 15:26
New Topic

Quote from Maria de jesus on August 25, 2016, 13:04
Hi could help me to track my order and know when arrived, it am waiting since makes several days.

Here is the data that I sent to the time of purchase

Shipping Confirmation
Order Number: 4489004
Order Date: Jul 30, 2016

Description Virtual Reality Box Headset
Price 21.10
Status Shipped
Tracking RS156351782CN (China Post)
Qty 1

Thank you for your help.
Have a nice day.

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RS156351782CN tracking result
2016-08-09 21:03:06.0 中山city Post Office parcel 集邮局commerical parcel 广告公司 received
2016-08-09 22:20:36.0 中山city Post Office parcel 集邮局commerical parcel 广告公司 customs scan
2016-08-09 22:34:41.0 leaving 中山city Post Office parcel 集邮局commerical parcel 广告公司 ,next station 中山
2016-08-10 10:26:07.0 Guangzhou Transit Station export security scan
2016-08-10 11:00:10.0 Guangzhou Transit Station export customs cleared
2016-08-11 16:00:00.0 arrive Guangzhou Airport
2016-08-11 16:06:15.0 leaving Guangzhou Airport going to next airport/seaport

2. I also found this:
International Mail# RS156351782CN Tracking Result
Summary
Tracking number Origin Destination Status
RS156351782CN CHINA MEXICO On route

History Detail
Local date/time Activity Location Remarks
09-Aug-2016 21:03 Received by Post Office 52843300
10-Aug-2016 17:08 Departure export customs GUANGZHOU

3. You might want to read this for your country Mexico:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

4. I don't see any problem with your parcel, it's On route to your country.

Hope this help.

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