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Author Topic: Where is my package? No movement for 10 days.
VEXOMEL
Newbie
Posts: 1
Post Where is my package? No movement for 10 days.
on: December 12, 2018, 12:51
New Topic

Hello!
I was wondering if perhaps someone here has a little more information about my package or knows how to interpret the information available better. My tracking number is LM338774428CN.

The best information I can find says that my package was "despatch from sorting center" in Guangzhou on December 2nd. That is now 10 days ago and my package hasn't seemed to move since.
Is it still in China, waiting to be shipped? Or perhaps already in the Netherlands, waiting to clear customs? I can't find it with the local Postal either.
Now of course I understand this is a busy season, but 10 days without movement seems like a long time?

Here's what I can find.

Guangzhou, leaving Guangzhou, sending to Guangzhou Express Company2018-12-02 22:03:49
Guangzhou, leaving Guangzhou, sending to global transportation hub2018-12-02 22:03:49

02 Dec 201814:04
Despatch from Sorting CenterGuangzhou, Guangdong

 CAINIAO
02 Dec 201814:03
Leave processing center

 CHINA POST EMS EPACKET
02 Dec 201814:03
Leave processing center

 CHINA POST EMS EPACKET
01 Dec 201807:24
Despatch from Sorting CenterGuangzhou, Guangdong

 CAINIAO
01 Dec 201807:23
Leave processing centerGuangzhou, China

 CHINA POST EMS EPACKET
01 Dec 201802:12
PostingGuangzhou, Guangdong

 CAINIAO
01 Dec 201802:12
Arrived at sorting centerGuangzhou, China

Thank you!
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Where is my package? No movement for 10 days.
on: December 12, 2018, 13:19
New Topic

http://track-chinapost.com/result_eub.php?code=LM338774428CN shows the parcel was shipped From China Post Guangzhou office to Netherlands on Dec 2.

It is now some middle location between China Post system and Netherlands Post system(possibly airline warehouse in Guangzhou ,China or customs warehouse in Netherlands). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until Netherlands Post gets the parcel from customs. Then Netherlands Post website will show its new status with Netherlands location.

Everything looks normal. Please wait some more days.
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