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Author Topic: Help me please
fousou
Newbie
Posts: 1
Post Help me please
on: November 14, 2017, 22:02

Hello. I am waiting for a package since October 2nd on the monitoring site I saw that it does not move. please explain to me if there is a problem or not my tracking number is 89800961597.
the seller told me that I will receive it between October 20th and November 10th. it is the first time that a parcel takes all time to arrive in France. Help me please

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Help me please
on: November 15, 2017, 00:06

this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 12 weeks to reach your country.

oguzhanozd-
em
Newbie
Posts: 4
Post Re: Help me please
on: November 15, 2017, 14:03

RG642676819CN please let me know my package yet in china or where is ?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Help me please
on: November 15, 2017, 14:06

Quote from oguzhanozdem on November 15, 2017, 14:03
RG642676819CN please let me know my package yet in china or where is ?

http://track-chinapost.com/startairmail.php shows the parcel left china for Turkey on Nov 3. You can not know exact location at this moment until Turkey customs releases the parcel to Turkey Post. This might take 2 to 5 weeks.

oguzhanozd-
em
Newbie
Posts: 4
Post Re: Help me please
on: November 15, 2017, 14:10

Is it on the seeway or airway ? if airway i think it should be arrived hier :)

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Help me please
on: November 15, 2017, 14:48

it is air mail. However, most of the travel time is not in air but in customs warehouse waiting for import processing and sorting.

babyvox198-
7
Newbie
Posts: 3
Post Re: Help me please
on: November 16, 2017, 01:45

CK063140327DE please let me know my package yet in germany or where is ?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: Help me please
on: November 16, 2017, 01:49

Quote from babyvox1987 on November 16, 2017, 01:45
CK063140327DE please let me know my package yet in germany or where is ?

http://track-chinapost.com/startairmail.php shows no china location. This means it has not entered into China Post system. It might be outside China or entered China customs but never released by government.

Normally shipping from Germany to China will not be more than 6 weeks. If you can not get it by end of Nov, you should claim compensation(if you purchased insurance).

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