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Author Topic: Why is my package canceled?
Mgirl
Newbie
Posts: 2
Post Why is my package canceled?
on: October 22, 2019, 02:28
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Its been two weeks and still have not gotten my package. I checked the tracking number and it says ‘alert’ and ‘canceled’. I want to know why it got canceled? And how can i get my money back?
Track #: LS098104047CN
chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Why is my package canceled?
on: October 22, 2019, 03:12
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LS098104047CN was rejected by Beijing airport. Not sure reject reason. You need open dispute for refund.
Mgirl
Newbie
Posts: 2
Post Re: Why is my package canceled?
on: October 22, 2019, 04:42
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How do i open dispute for refund?
chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Why is my package canceled?
on: October 22, 2019, 05:39
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Quote from Mgirl on October 22, 2019, 04:42
How do i open dispute for refund?

depending on how you made payment. If you paid with a method with buyer protection system, such as paypal/aliexpress/amazon , you can contact their customer service to open dispute for refund.

If you did not use above mentioned safe payment system, you can not open dispute to get refund.
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