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Author Topic: Where I can find my package?
Mikel
Newbie
Posts: 1
Post Where I can find my package?
on: April 15, 2019, 08:56
New Topic

Dear Sirs, I am missing my package sent at the 20.03.2019 to China. The DHL tracking number is
CY 5047 1121 7DE. Can you help me? Thanks Mikel

chinapostv-
olunteer
Administrator
Posts: 37382
Post Re: Where I can find my package?
on: April 15, 2019, 17:25
New Topic

http://track-chinapost.com/startairmail.php shows the parcel arrived China Post Beijing office in 望京 on Mar 26. But it never moved since then. It seems to be lost.

I suggest you ask receiver call China Post hotline 11185 and try to inquiry location detail. If 11185 can not find the parcel , you need contact Germany Post for investigation and compensation.

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