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Author Topic: tracking not updated in almost 1 month
kimpossibl-
e
Newbie
Posts: 1
Post tracking not updated in almost 1 month
on: February 11, 2019, 02:24
New Topic

my package has not been updated since January 15th. where is EXACTLY is my package and why is it not updating?
Number: LN421949012CN
Package status: In transit
Destination: United States
2019-01-15 17:05 Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2019-01-15 17:05 CHINA, GUANGZHOU EMS, Processed Through Facility
2019-01-15 03:07 CHINA, Acceptance
Origin: China
2019-01-15 21:58 Guangzhou, leave Guangzhou sent to Guangzhou Express Company
2019-01-15 21:58 Guangzhou, leave Guangzhou and send it to New York's JFK airport.
2019-01-15 03:31 Guangzhou, has left Guangdong Province Post Express Logistics International Business Sales department Tianhe Range Investment station, sent to Guangzhou terminal
2019-01-15 03:07 Guangzhou, Guangdong Post Express Logistics International Business Sales department Tianhe Range Investment station has received parts (name of the range agent: Wang Wei Cheng, tel: 17620911464)
======================================
HELP ME PLEASE!

chinapostv-
olunteer
Administrator
Posts: 38164
Post Re: tracking not updated in almost 1 month
on: February 11, 2019, 05:37
New Topic

http://track-chinapost.com/result_china.php?order_no=LN421949012CN shows the parcel was shipped From China Post Guangzhou office to US on Jan 15.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Guangzhou ,China or customs warehouse in US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, you need open dispute to paypal/aliexpress for refund. otherwise keep waiting.

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