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Author Topic: RV819608259CN
Malin-
Eriksson
Newbie
Posts: 1
Post RV819608259CN
on: April 15, 2019, 17:50
New Topic

Question :
I ordered and purchased this garnement RV819608259CN on March 2nd 2019.
Still haven’t received it and ever since March 17th status has been ”sent to airline” - so how long will it take, 1,5 months?!

I need to get clarification on this - IF you can not deliver, you need to make a full refund of the full amount USD 42,40 paid for.
With regards Malin Eriksson
Stockholm Sweden
April 15 2019

chinapostv-
olunteer
Administrator
Posts: 37382
Post Re: RV819608259CN
on: April 15, 2019, 17:55
New Topic

http://track-chinapost.com/result_china.php?order_no=RV819608259CN shows the number was sent to airline on Mar 19.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, PostNord Sweden will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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