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Author Topic: Please! HELP me with this tracking number!
Trombas
Newbie
Posts: 9
Post Please! HELP me with this tracking number!
on: October 16, 2017, 14:39
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I have been tracking this purchase that I did at Ebay since two weeks ago (tracking number: 83547600876) and still says "Electronic Data Recieved" since 2017-10-02

Should I open a dispute at Ebay?

Thank you! I hope you can help me!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Please! HELP me with this tracking number!
on: October 16, 2017, 15:14
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"Electronic Data Received" means your seller applied a tracking number from China post but has not actually shipped the goods yet. You should push seller to ship the goods immediately. Tell him if you can not get real tracking result other than "Electronic Data Received" in next 3 days, you will open dispute to ebay.

Oscarhe199-
0
Newbie
Posts: 1
Post Re: Please! HELP me with this tracking number!
on: October 16, 2017, 18:46
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Mi paquete no ha llegado y no se actualizado desde septiembre podrían ayudarme es urgente! Mi tracking number RF917256747CN

Gracias espero su ayuda!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 02:11
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Quote from Oscarhe1990 on October 16, 2017, 18:46
Mi paquete no ha llegado y no se actualizado desde septiembre podrían ayudarme es urgente! Mi tracking number RF917256747CN

Gracias espero su ayuda!

shipping time to Mexico might take 4 to 8 weeks, your parcel is in normal time frame, no need worry at this moment.

Trombas
Newbie
Posts: 9
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 03:16
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So I had an answer from my seller this morning and said:

""thank you so much for your letter.
your item has been shipped out on Oct 3rd by airmail.As you know it usually takes 14-40 business days to post to your country from our country.
I hope you can get your item very soon.
I really feel sorry for the trouble and inconvenience.And if you have any further questions,please just feel free to contact me,I will try my best to solve the problems for you.
Thank you so much for your understanding and kindness.Have a good day!
Sincerely,"

Should I trust my seller and wait?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 06:40
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Quote from Trombas on October 17, 2017, 03:16
So I had an answer from my seller this morning and said:

""thank you so much for your letter.
your item has been shipped out on Oct 3rd by airmail.As you know it usually takes 14-40 business days to post to your country from our country.
I hope you can get your item very soon.
I really feel sorry for the trouble and inconvenience.And if you have any further questions,please just feel free to contact me,I will try my best to solve the problems for you.
Thank you so much for your understanding and kindness.Have a good day!
Sincerely,"

Should I trust my seller and wait?

your seller is a cheater. 83547600876 still shows "electronics data received". He has not shipped anything to you so far.

hotranjeet
Newbie
Posts: 3
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 06:58
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help me about my parcel no update since from 7 oct.
tracking no. RG620413271CN.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 08:38
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Quote from hotranjeet on October 17, 2017, 06:58
help me about my parcel no update since from 7 oct.
tracking no. RG620413271CN.

RG620413271CN left china for India on Oct 7. You can not see new status until India customs completes import processing, this will take 2 to 6 weeks. please be patient.

hotranjeet
Newbie
Posts: 3
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 09:30
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how much time it will take to reach india custom?

CRadtke
Newbie
Posts: 1
Post Re: Please! HELP me with this tracking number!
on: October 17, 2017, 10:21
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LM627195823CN
I got information to contact China Post because the parcel couldn't be delivered. But who should I contact and how!!!

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