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Author Topic: Parcel stuck in China?
Nicu1337
Newbie
Posts: 4
Post Parcel stuck in China?
on: September 14, 2016, 11:50
New Topic

Hello, my parcel is now like 2 weeks at China airport.
Here is the detailed process :
2016-08-24 16:30:36.0 福州city international parcel shipping center received
2016-08-24 17:45:19.0 福州city international parcel shipping center customs scan
2016-08-24 20:29:30.0 leaving 福州city international parcel shipping center ,next station 福州center
2016-08-25 08:23:59.0 福州Transit Station export security scan
2016-08-25 13:46:30.0 福州Transit Station export customs cleared
2016-08-26 10:06:00.0 arrive 福州Airport
2016-08-26 10:07:31.0 leaving 福州Airport going to next airport/seaport
2016-08-31 10:17:36.0 福州Transit Station export security scan
2016-08-31 14:07:57.0 福州Transit Station import customs cleared (domestic transit )
My trackingnumber is RL246678085CN. I would really appreciate any Support, because the seller said He doesn't have more information.

int077
Pro
Posts: 7760
Post Re: Parcel stuck in China?
on: September 14, 2016, 15:42
New Topic

1. As you can see the last tracking:
2016-08-31 14:07:57.0 福州Transit Station import customs cleared (domestic transit )

2. This mean the parcel did not make it on board the Aircraft and was sent back for whatever reason. Import means that importing to China. May I suggest you look at this:

What does “Import Customs Scan” mean?

China Post Forbidden Item List

3. I suspect your parcel will eventually go back to the seller. Please contact seller and mention to him the last tracking that the parcel is import customs. Depending on what he is going to say to you, you still have the choice to open a dispute to get your money back.

Hope this help.

Nicu1337
Newbie
Posts: 4
Post Re: Parcel stuck in China?
on: September 18, 2016, 08:08
New Topic

Hello the Status just changed today to :
2016-09-18 15:18:25.0 arrive 福州city international parcel shipping center delivery office
Does that mean now its back in China and I won't receive anything?

int077
Pro
Posts: 7760
Post Re: Parcel stuck in China?
on: September 18, 2016, 11:33
New Topic

1. Your parcel never departed China and yes your parcel is going back to the seller. You need to contact seller and tell him you have not receive the parcel. Also provide him with the full tracking:
China Post Register Air Mail Tracking System
Parcel No.RL246678085CN tracking result
2016-08-24 16:30:36.0 福州city international parcel shipping center received
2016-08-24 17:45:19.0 福州city international parcel shipping center customs scan
2016-08-24 20:29:30.0 leaving 福州city international parcel shipping center ,next station 福州center
2016-08-25 08:23:59.0 福州Transit Station export security scan
2016-08-25 13:46:30.0 福州Transit Station export customs cleared
2016-08-26 10:06:00.0 arrive 福州Airport
2016-08-26 10:07:31.0 leaving 福州Airport going to next airport/seaport
2016-08-31 10:17:36.0 福州Transit Station export security scan
2016-08-31 14:07:57.0 福州Transit Station import customs cleared (domestic transit )
2016-09-18 15:18:25.0 arrive 福州city international parcel shipping center delivery office

2. So the seller will understand what you are saying about the parcel. You will not receive the parcel unless the seller reship the parcel.

Hope this help.

Nicu1337
Newbie
Posts: 4
Post Re: Parcel stuck in China?
on: September 29, 2016, 12:59
New Topic

Hello thanks for the help.
I writed with the seller and He said he reshipped it. But it seems like it is still stuck in China. The number is still the Same. Could you please tell me more about the last changes?

int077
Pro
Posts: 7760
Post Re: Parcel stuck in China?
on: September 29, 2016, 13:14
New Topic

Quote from Nicu1337 on September 29, 2016, 12:59
Hello thanks for the help.
I writed with the seller and He said he reshipped it. But it seems like it is still stuck in China. The number is still the Same. Could you please tell me more about the last changes?

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RL246678085CN tracking result
2016-08-24 16:30:36.0 福州city international parcel shipping center received
2016-08-24 17:45:19.0 福州city international parcel shipping center customs scan
2016-08-24 20:29:30.0 leaving 福州city international parcel shipping center ,next station 福州center
2016-08-25 08:23:59.0 福州Transit Station export security scan
2016-08-25 13:46:30.0 福州Transit Station export customs cleared
2016-08-26 10:06:00.0 arrive 福州Airport
2016-08-26 10:07:31.0 leaving 福州Airport going to next airport/seaport
2016-08-31 10:17:36.0 福州Transit Station export security scan
2016-08-31 14:07:57.0 福州Transit Station import customs cleared (domestic transit )
2016-09-18 15:18:25.0 arrive 福州city international parcel shipping center delivery office
2016-09-20 14:41:02.0 福州city international parcel shipping center 已rejected
2016-09-20 14:41:02.0 福州city international parcel shipping center received
2016-09-20 14:43:56.0 福州city international parcel shipping center customs scan
2016-09-20 21:42:08.0 leaving 福州city international parcel shipping center ,next station 福州center
2016-09-21 08:40:07.0 福州Transit Station export security scan
2016-09-21 15:55:29.0 福州Transit Station export customs scan (domestic transit )

2. With this tracking it means the parcel was resend to the Post Office in China on the 20 Sep:
International Mail# RL246678085CN Tracking Result
Summary
Tracking number Origin Destination Status
RL246678085CN CHINA GERMANY On route

History Detail
Local date/time Activity Location Remarks
24-Aug-2016 16:30 Received by Post Office 35000512
25-Aug-2016 13:58 Departure export customs FUZHOU
20-Sep-2016 14:41 Received by Post Office 35000512

3. The last tracking might be the parcel is going from Fuzhou to another city with a bigger Airfield to fly to Germany. Or it could also mean that the parcel still has problem with China Post Export Customs Check.

4. Just wait another week to find out if more tracking will be available for your parcel. Then if no more tracking, contact seller and tell him the parcel is stuck again.

Hope this help.

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