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Author Topic: ORDER NOT RECEIVED RH324073178CN
jmcknight1-
23
Newbie
Posts: 3
Post ORDER NOT RECEIVED RH324073178CN
on: July 28, 2016, 15:19
New Topic

I have not received my package. It was supposed to be shipped to Canada. Can you please tell me where my package is. The shipper said they did not get it back but the status shows delivered.

int077
Pro
Posts: 7760
Post Re: ORDER NOT RECEIVED RH324073178CN
on: July 28, 2016, 15:39
New Topic

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RH324073178CN tracking result
2016-05-27 18:29:27.0 Guangzhou Int'l Parcel Center received
2016-05-27 18:29:32.0 Guangzhou Int'l Parcel Center customs scan
2016-05-27 23:11:12.0 leaving Guangzhou Int'l Parcel Center ,next station 广商大宗
2016-05-28 19:58:27.0 Shanghai Transit Station export security scan
2016-05-29 01:48:53.0 Shanghai Transit Station export customs cleared
2016-06-08 14:19:00.0 arrive Shanghai Int'l Airport
2016-06-08 17:41:53.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-07-02 09:02:51.0 Beijing Transit Station import customs scan
2016-07-02 13:55:16.0 Beijing Transit Station import customs cleared (domestic transit )
2016-07-05 07:16:50.0 Shanghai Transit Station import customs scan
2016-07-05 10:06:30.0 Shanghai Transit Station import customs cleared (domestic transit )
2016-07-06 10:12:58.0 arrive 梅陇dept. delivery office
2016-07-06 14:44:23.0 梅陇dept. attempt delivery
2016-07-06 14:45:00.0 梅陇dept. delivered

2. Here is another tracking of the parcel:
Number: RH324073178CN
Package Status: Delivered ( 40 Days )
Destination Country: Canada
Origin Country: China
2016-07-06 14:45 Mei long branch, has been voted
2016-07-06 14:44 Mei long branch, is posted
2016-07-06 10:12 Mei long branch, arrived at post
2016-07-05 10:06 Shanghai Exchange Bureau, import each other (internal transit)
2016-07-05 07:16 Shanghai Exchange Bureau, import opening
2016-07-02 13:55 Beijing Exchange Bureau, import each other (internal transit)
2016-07-02 09:02 Exchange Bureau in Beijing, has imported opening
2016-06-08 17:41 Shanghai Pudong, left hand navigation
2016-06-08 14:19 Shanghai Pudong, reach
2016-05-29 01:48 Shanghai Exchange Bureau, have been exported directly
2016-05-28 19:58 Shanghai Exchange Bureau, have been exported to open
2016-05-27 23:11 Canton international parcel, left, next stop "wide-large"
2016-05-27 18:29 Canton international small packet, sealing
2016-05-27 18:29 Canton international parcel has been accepted

3. As you can see both tracking confirm parcel delivered to sender of the parcel. Either the parcel never made it to Canada, was refused by recipient or was refuse by Customs Office and was sent back to China sender.

4. It was delivered by Mei long branch China Post Office. When you contact again seller give him the 2 full tracking of the parcel and tell him that you have not received the parcel in Canada.

5. If he still maintain that he has not received the parcel open a dispute and include all the message you sent to seller.

Hope this help.

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