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Author Topic: Not recieved parcel and amount deducted.
Vani9
Newbie
Posts: 8
Post Not recieved parcel and amount deducted.
on: June 8, 2019, 01:39
New Topic

It is sad to say that after so many mails I have not got any update about my parcel. And I have spend a decent amount for the same. It has been more than 1.5 months. Atleast refund my amount if not delivering product.
Order no. 1032

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: June 8, 2019, 10:39
New Topic

Order Id is RP552866491CN

chinapostv-
olunteer
Administrator
Posts: 38504
Post Re: Not recieved parcel and amount deducted.
on: June 8, 2019, 16:38
New Topic

India Post website shows the parcel is now in KOLKATA FOREIGN LCAO, it seems to be returning to China after failing delivery.

Please contact India Post to stop return and try to pickup your parcel. I hope now is not too late.

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: June 11, 2019, 05:06
New Topic

If there is fail in delivery, then the amount should be returned as the site claims to do. I do not stay in Kolkata and they are not picking up calls. As I have paid the amount to you, it should be done from your end. If not possible to delivery please refund my deducted amount.

chinapostv-
olunteer
Administrator
Posts: 38504
Post Re: Not recieved parcel and amount deducted.
on: June 11, 2019, 09:18
New Topic

if you paid with PayPal/aliexpress, you can open dispute to seller for refund.

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: June 11, 2019, 17:28
New Topic

Please guide, how to proceed to open dispute?

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: June 11, 2019, 18:02
New Topic

I have paid to APHRODITES DIAMOND by debit card. How do I know with whom i have paid?

chinapostv-
olunteer
Administrator
Posts: 38504
Post Re: Not recieved parcel and amount deducted.
on: June 12, 2019, 00:18
New Topic

It is very risky to pay oversea seller by debit card, you are very difficult to get your money back in case of fraud.

Try to call you bank and see if they can help you to get your money back.

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: June 14, 2019, 04:54
New Topic

I have spoken with the bank and they said as the amount is credited to merchants account. So I need to contact the merchant. But I do not have the contact no and they do not respond on mail anymore. Please help.

Vani9
Newbie
Posts: 8
Post Re: Not recieved parcel and amount deducted.
on: July 2, 2019, 23:27
New Topic

Please help. How can I get my money back

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