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Author Topic: My package tracking status stuck on "Departure from Outward OE"
chinapostv-
olunteer
Administrator
Posts: 33755
Post Re: My package tracking status stuck on "Departure from Outward OE"
on: October 12, 2018, 06:04
New Topic

your parcel seems to have problem. normally such epacket should arrive Indonesia within 4 weeks. I suggest you wait one more week. If you can not get the parcel by Oct 18, open dispute for lost parcel refund.

eriqadams
Newbie
Posts: 20
Post Re: My package tracking status stuck on "Departure from Outward OE"
on: October 12, 2018, 06:11
New Topic

Okay thanks for your information and advise

eriqadams
Newbie
Posts: 20
Post Re: My package tracking status stuck on "Departure from Outward OE"
on: October 18, 2018, 12:04
New Topic

@chinapostvolunteer I just have already contacted China EMS customer service using chinese for my parcel tracking status, I got this update :

2018-10-18
15:45:00 印尼航空,中国 花都新白云国际机场[CAN] 邮件启运,正在运输 发往印度尼西亚雅加达

2018-10-18
15:45:00 Garuda Indonesia, China Huadu New Baiyun International Airport [CAN] Mail is shipped and is being transported to Jakarta, Indonesia

What does it mean ?

Thanks

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