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Author Topic: My item hasnt update since a 08/06/2017
h3xx0r
Newbie
Posts: 5
Post My item hasnt update since a 08/06/2017
on: July 9, 2017, 11:05
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Hi,
Im start ordered: 2017-06-03
My tracking number is RS658866121CN (China Post Air Mail)
Ship date: 2017-06-04
Status is not update since 2017-06-08 (almost 1 month)

What i understand is, my item is now leaving china, but not arriving my country (MPC PMIH KLIA). Please help.

Thankj you
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My item hasnt update since a 08/06/2017
on: July 9, 2017, 19:20
New Topic

http://track-chinapost.com/startairmail.php shows the parcel left China Jun 12. shipping time from china to malaysia might take up to 30 days, you can wait one more week and see if you can get the parcel. If not, open dispute for lost parcel.
h3xx0r
Newbie
Posts: 5
Post Re: My item hasnt update since a 08/06/2017
on: July 10, 2017, 08:13
New Topic

Thanks for quick response, i think i can wait just one more week.

Thanks again.
h3xx0r
Newbie
Posts: 5
Post Re: My item hasnt update since a 08/06/2017
on: July 25, 2017, 17:52
New Topic

Hi,
After 2 weeks of waiting, there is an update on delivery status, but I still do not understand the meaning given because there are many 'airport things' in the description. Is the package back to the seller or is it still 'flying' to the destination?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My item hasnt update since a 08/06/2017
on: July 25, 2017, 18:22
New Topic

your parcel is still stuck in Guangzhou. I believe it has problem to pass customs scan. You should open dispute to seller for refund.
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