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Author Topic: IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
alessiacir-
iolo
Newbie
Posts: 9
Post IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
on: July 11, 2019, 05:19
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Non riesco a vedere dove sia il mio pacco. Non ci sono notizie dal 24/06. Ho urgente bisogno di sapere quanto tempo ci vorrà prima di riceverlo
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
on: July 11, 2019, 05:32
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RV941211180CN was sent to airline on Jun 24. It is on the way to Italy.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Italy Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
alessiacir-
iolo
Newbie
Posts: 9
Post Re: IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
on: July 11, 2019, 07:39
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che significa che la protezione è scaduta?
alessiacir-
iolo
Newbie
Posts: 9
Post Re: IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
on: July 11, 2019, 07:45
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Quasi sicuramente non sarò a casa quando il pacco verrà consegnato perché ad agosto parto e non ci sarò prima di settembre ma pensavo arrivasse prima. Cosa devo fare?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: IMPORTANTE RINTRACCIARE PACCO #RV941211180CN
on: July 11, 2019, 16:52
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Quote from alessiaciriolo on July 11, 2019, 07:39
che significa che la protezione è scaduta?[/quoteif you paid with reliable payment method such as PayPal/aliexpress/amazon etc, they should give you a buyer protection period which means you can claim refund if you can not get the goods in specific time. If you did not pay with reliable payment method, you money might be lost.
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