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Author Topic: how long on route?
stbwiz
Newbie
Posts: 1
Post how long on route?
on: April 22, 2019, 14:58
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hey i just want to ask about my order with the track number RN689199666CN , its been on route for a long time, any update about the item?
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: how long on route?
on: April 22, 2019, 20:14
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http://track-chinapost.com/result_china.php?order_no=RN689199666CN shows the number was sent to airline on April 16.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Lebanon Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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