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Author Topic: help me problem at guangzhou airport status
soemar
Newbie
Posts: 2
Post help me problem at guangzhou airport status
on: June 25, 2016, 21:16
New Topic

one may 03, 2016, I have posted some part for project in this forum in regard to problems with shipments which have to leaving Guangzhou Airport going to next airport/seaport.
this my tracking number parcel:

RF239951395CN

i was tracking to website, status tracking stuck at " leaving Guangzhou Airport going to next airport/seaport at may 18, 2016"
until now, the status not changing.

please help me what the problem my parcel.
when receive live at home.
I may consider myself as being unlucky. But, it seems like there are also others who have been experiencing the same problem.

regards,
soemar

int077
Pro
Posts: 7760
Post Re: help me problem at guangzhou airport status
on: June 25, 2016, 22:19
New Topic

Quote from soemar on June 25, 2016, 21:16
one may 03, 2016, I have posted some part for project in this forum in regard to problems with shipments which have to leaving Guangzhou Airport going to next airport/seaport.
this my tracking number parcel:

RF239951395CN

i was tracking to website, status tracking stuck at " leaving Guangzhou Airport going to next airport/seaport at may 18, 2016"
until now, the status not changing.

please help me what the problem my parcel.
when receive live at home.
I may consider myself as being unlucky. But, it seems like there are also others who have been experiencing the same problem.

regards,
soemar

1. This is the full tracking of your parcel:
Parcel No.RF239951395CN tracking result
2016-05-03 10:57:08.0 Electronic Data Received
2016-05-04 13:34:22.0 parcel center received
2016-05-04 17:57:12.0 parcel center customs scan
2016-05-04 23:27:10.0 leaving parcel center ,next station Shenzhen center
2016-05-05 01:16:02.0 Shenzhen Transit Station export security scan
2016-05-05 16:29:43.0 Shenzhen Transit Station export customs scan (domestic transit )
2016-05-06 09:23:44.0 Guangzhou Transit Station export security scan
2016-05-06 10:46:39.0 Guangzhou Transit Station export customs cleared
2016-05-08 01:02:00.0 arrive Guangzhou Airport
2016-05-08 01:03:35.0 leaving Guangzhou Airport going to next airport/seaport
2016-05-11 21:24:00.0 arrive Guangzhou Airport
2016-05-11 21:25:44.0 leaving Guangzhou Airport going to next airport/seaport
2016-05-12 12:59:34.0 Guangzhou express 公司 safety check rejected
2016-05-16 09:38:33.0 Guangzhou Transit Station import customs scan ,remark (rejected )
2016-05-17 01:16:00.0 arrive Guangzhou Airport
2016-05-17 11:14:19.0 Guangzhou Transit Station import customs cleared (domestic transit )
2016-05-18 10:11:30.0 Shenzhen Transit Station import customs scan
2016-05-18 13:08:46.0 Shenzhen Transit Station import customs cleared (domestic transit )
2016-05-18 23:08:04.0 leaving Guangzhou Airport going to next airport/seaport

2. As you can see there has been some safety check rejected:
2016-05-12 12:59:34.0 Guangzhou express 公司 safety check rejected

And a Customs rejection:
2016-05-16 09:38:33.0 Guangzhou Transit Station import customs scan ,remark (rejected )

3. Then you have all the Import Customs into the tracking. But at the end of the tracking you have this:
2016-05-18 23:08:04.0 leaving Guangzhou Airport going to next airport/seaport

4. Is it going back to seller because normally when we see Import Customs or going to your country, normally China Post Airmail Parcel Estimate Arrival Time for Indonesia is 2.5 to 3 weeks. Now it been well over 5 weeks. I suspect the parcel is going back to seller.

5. May I suggest you contact seller as soon as possible, give him the full tracking above and tell him you have not receive your parcel. Ask him to contact China Post: 11185, to find out what happen to your parcel.

Hope this help.

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