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Author Topic: No update in 35 days, my air mail still stays in Beijing
Namfonorii-
e
Newbie
Posts: 2
Post No update in 35 days, my air mail still stays in Beijing
on: November 15, 2017, 06:56

My tracking No: RR605534431CN
I had already sent my post register air mail since 2017-10-08 to Thailand, but it's not arrived yet.

So, I want to ask about time that how long will it take? Where is my mail?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: No update in 35 days, my air mail still stays in Beijing
on: November 15, 2017, 07:29

normally parcel should arrive Thailand in 4 weeks. Your parcel might be lost. If you purchased from ebay/aliexpress, you should open dispute for refund.

Namfonorii-
e
Newbie
Posts: 2
Post Re: No update in 35 days, my air mail still stays in Beijing
on: November 15, 2017, 13:15

I sent the mail at the post office directly.
If it lost, how I should to do?

chinapostv-
olunteer
Administrator
Posts: 24133
Post Re: No update in 35 days, my air mail still stays in Beijing
on: November 15, 2017, 13:57

if you purchased insurance, you can use the insurance invoice to claim compensation. Otherwise your money is lost.

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