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Author Topic: No change since 2 weeks, whats wrong?
Dudeck
Newbie
Posts: 1
Post No change since 2 weeks, whats wrong?
on: January 11, 2019, 10:03
New Topic

I have send a package to China. Tracking number: CY510862406DE
Tracking says it has arrived 30th december in GUANGZHOU but Nothing happend after that. My customer is waiting for the package!
Could you please tell me what is the Problem?

best regards,
Kathrin

chinapostv-
olunteer
Administrator
Posts: 34625
Post Re: No change since 2 weeks, whats wrong?
on: January 11, 2019, 10:13
New Topic

CY510862406DE has no record in China Post local arrival database. It seems to be lost .

You need contact Germany Post and file an investigation.

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