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Author Topic: Two packages that havent moved in almost a month
Ph0bolus
Newbie
Posts: 3
Post Two packages that havent moved in almost a month
on: October 27, 2021, 15:15
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I have two packages, they're just gundam kits that haven't been updated in almost a month.

LV252264330CN - has been rejected by security like 3 times and is currently on this status since 10-06-2021

"CNCAND,China, International item has left originating country and is en route to Canada"

CP433470365CN - status hasn't moved since 10-01-2021

"Guangzhou City, Arriving at Guangzhou International Mail Exchange"

Anyway I can contact them to see what's up?

chinapostv-
olunteer
Administrator
Posts: 30457
Post Re: Two packages that havent moved in almost a month
on: October 27, 2021, 19:55
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http://track-chinapost.com/result_china.php?order_no=LV252264330CN shows the 1st parcel was rejected by Guangzhou airport safety check point. You won't get it in future. Please open dispute to seller for refund.

http://track-chinapost.com/result_china.php?order_no=CP433470365CN shows the 2nd parcel is still on the way to Canada. Is it a heavy item(>2kg)?

Ph0bolus
Newbie
Posts: 3
Post Re: Two packages that havent moved in almost a month
on: October 27, 2021, 20:53
New Topic

Quote from chinapostvolunteer on October 27, 2021, 19:55
http://track-chinapost.com/result_china.php?order_no=LV252264330CN shows the 1st parcel was rejected by Guangzhou airport safety check point. You won't get it in future. Please open dispute to seller for refund.

http://track-chinapost.com/result_china.php?order_no=CP433470365CN shows the 2nd parcel is still on the way to Canada. Is it a heavy item(>2kg)?

No, it's just under 2 kg, only about 1.5kg.

chinapostv-
olunteer
Administrator
Posts: 30457
Post Re: Two packages that havent moved in almost a month
on: October 27, 2021, 20:57
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if CP433470365CN is less than 2kgs, it is very likely to go through air. Base on our stat, such SAL parcel should arrive Canada by end of Nov.

Ph0bolus
Newbie
Posts: 3
Post Re: Two packages that havent moved in almost a month
on: October 28, 2021, 05:53
New Topic

OK thanks, I don't think I've ever had a package take this long before. I ordered one package from the same seller after this one and already received it.

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