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Author Topic: stalled item investigation can
frosst
Newbie
Posts: 5
Post stalled item investigation can
on: February 11, 2015, 15:26
New Topic

Can you start an investigation into my item tracking #RL024774257CN. It hasn't moved in 3 weeks
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: stalled item investigation can
on: February 11, 2015, 18:59
New Topic

anything in this list http://track-chinapost.com/?p=650 ?
frosst
Newbie
Posts: 5
Post Re: stalled item investigation can
on: February 11, 2015, 19:38
New Topic

Its a jersey so maybe but it passes through customs I thought in Montreal then got shipped to Dartmouth
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frosst
Newbie
Posts: 5
Post Re: stalled item investigation can
on: February 14, 2015, 23:28
New Topic

Any news on this item?
mikep47
Pro
Posts: 323
Post Re: stalled item investigation can
on: February 15, 2015, 17:30
New Topic

You need to contact Canada Post and ask where your item is. For all you know it's sitting in a warehouse in Dartmouth and waiting for some action from you.
frosst
Newbie
Posts: 5
Post Re: stalled item investigation can
on: February 16, 2015, 02:51
New Topic

I called Canada post twice and they said China post has to start the inquiry because it origanated with them. And I do not appricate you attitude. What action am I going to do.

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: stalled item investigation can
on: February 16, 2015, 06:27
New Topic

Quote from frosst on February 16, 2015, 02:51
I called Canada post twice and they said China post has to start the inquiry because it origanated with them. And I do not appricate you attitude. What action am I going to do.

If CANADA POST can not help you to find the goods, you should open dispute and claim refund from seller. Seller should be responsible for the delivery problem.
frosst
Newbie
Posts: 5
Post Re: stalled item investigation can
on: February 16, 2015, 13:38
New Topic

They will not respond to me I just want my package please
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: stalled item investigation can
on: February 16, 2015, 18:42
New Topic

Quote from frosst on February 16, 2015, 13:38
They will not respond to me I just want my package please

if you purchased from ebay/aliexpress, you can open dispute and force seller to response. if they don't response, you will get refund.
josebach
Newbie
Posts: 1
Post Re: stalled item investigation can
on: July 23, 2015, 00:34
New Topic

RJ562000273CN has not arrived into Australia. Is it possible to track whether the item is lost? Or still on the way? Thanks
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