shipping from China to Canada is very very slow these days, it might take 2 months. The worse thing is that Canada Post does not scan China Post Register Mail(they treat it like a regular mail without tracking number), so you can not know its location or delivery status even it arrives Canada.

Next time, if you have important item, you should use EMS, ePacket to ship it to Canada. Canada Post will scan such EMS/ePacket mail and treat them like Xpress Post which is trackable, fast and very reliable.

Thank you very much for the information. Could you please tell me how to get it?

Also, the registered letter was not received yet at the destination (a bank in Vancouver). Is is possible at all to track it within Canada?

Thank you again,

Paul

Quote from PaulSpool on February 29, 2016, 02:22
Hello,

I have posted a registered letter (typical size envelope; not a package) on January 3rd addressed to Vancouver, Canada.

The last tracking entry read:
2016-01-07 13:22:55.0 Guangzhou Transit Station export customs cleared

Tried tracking it on the Canada Post website but it has no record of it. I would be grateful if anyone at China Post (or elsewhere) could provide me with information about the whereabouts of the letter. It contains a very important document of no commercial value (but very costly in terms of time and cost to replace).

Please do not suggest I should have used EMS. About 1 year ago I sent another document to Hong Kong by EMS. It was lost and it cost me more than 3000 USD to replace it but I only got $200 compensation!

Thank you very much for any help with this query,

Paul

Paul this is what I found for you not much help:
Summary
Tracking number Origin Destination Status
RR612463660CN CHINA CANADA On route

History Detail
Local date/time Activity Location Remarks
03-Jan-2016 14:31 Received by Post Office 41012501
07-Jan-2016 13:22 Departure export customs GUANGZHOU

No tracking information is available from CANADA