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Author Topic: Order number RE252406381CN hasnt moved since weeks.
itzmagik
Newbie
Posts: 7
Post Order number RE252406381CN hasnt moved since weeks.
on: February 6, 2023, 14:49
New Topic

Hello, i am hoping someone will be able to help me with my package. The tracking number is RE252406381CN. The item is supposed to be delivered soon but the package has not moved since the 20th January, saying the Aircraft is departing to Gibraltar but no update since, i never had a package with China Post that had no updates for weeks so i am concerned. I was not able to contact customer service and so i have no idea what is going, i will appreciate the help.
chinapostv-
olunteer
Administrator
Posts: 34359
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 6, 2023, 16:13
New Topic

http://track-chinapost.com/result_china.php?order_no=RE252406381CN shows the item was sent to airline on Jan 24. It is waiting for flight to UK. Please wait about 2 to 4 weeks to see next update.
itzmagik
Newbie
Posts: 7
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 6, 2023, 18:13
New Topic

Ok so the package is in transit to be delivered? Because i do not see an update for Jan 24. The last update shown on your website or China Post is Jan 20 stating the flight has arrived to destination. Also you said it is waiting for a flight to the UK but the destination is not in the UK, it is near Spain. And so since it has already been 2 weeks, i should be receiving an update pretty soon, is that correct? Thank you for the support i hope you can answer my questions.
chinapostv-
olunteer
Administrator
Posts: 34359
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 7, 2023, 03:14
New Topic

the parcel is on the way to UK. Please don't worry about this.
itzmagik
Newbie
Posts: 7
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 7, 2023, 17:23
New Topic

Ok thank you my friend
itzmagik
Newbie
Posts: 7
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 12, 2023, 16:02
New Topic

Hello my friend, it has almost been 1 whole month since the last update we see on January 20th, it is almost February 20th but there is no update of the item arriving, please let me know, is it gonna be shipped this week? If not what happens my friend?I will appreciate your help, thank you
chinapostv-
olunteer
Administrator
Posts: 34359
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 13, 2023, 00:09
New Topic

RE252406381CN is low priority parcel, in some stage, update is very slow. please be patient.

itzmagik
Newbie
Posts: 7
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 14, 2023, 00:12
New Topic

Ok no problem, please let me know if the package gets stuck or cannot deliver, because estimated delivery date is February 22nd, is it still accurate? Thank you so much!
itzmagik
Newbie
Posts: 7
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 21, 2023, 14:49
New Topic

Hello my friend, sorry to bother. I know you said it's low priority parcel and it may take up to 2 to 4 weeks for next update but it has been more than 4 weeks already. Order was placed on January 13th and last update was January 20th , so it has been more than 1 month since the order and the Estimated Delivery date is February 22nd. Is it safe to assume the package is not gonna move or is stuck in transit? Please let me know i appreciate your help a lot!!
chinapostv-
olunteer
Administrator
Posts: 34359
Post Re: Order number RE252406381CN hasnt moved since weeks.
on: February 22, 2023, 02:34
New Topic

unfortunately the parcel is still on the way. No update yet. 2 to 4 weeks is average time, but sometimes, it could be much longer than 2 to 4 weeks to get new update.

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