Hello,

I have been keeping an eye on my parcel, RI627249155CN, which was sent on 9/9. When I look on the new tracking site, it seems to go around Guangzhou (CNCANA) fly since the 13th. I looked at the traditional tracking page and it says the parcel is "on route".

Please let me know!
Thank you

2015-09-10 10:47:49.0 CN 51003100 Guangzhou Transit Station export security scan
2015-09-11 10:08:32.0 CN 51003100 Guangzhou Transit Station export customs cleared
2015-09-12 10:58:00.0 CN 51000061 arrive Guangzhou Airport
2015-09-12 12:46:02.0 CN 51000061 leaving Guangzhou Airport going to next airport/seaport
2015-09-13 11:25:00.0 CN CNCANA Guangzhou departure

Yes, your parcel left Guangzhou for Italy on 13 September.

http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

The arrival time page shows average to Italy as being 17 days, with the longest on record being 28. Hopefully you will see your parcel within the next 1-2 weeks.

I would only be concerned if it goes over 28 days in transit. If your buyer protection is getting close to expiring, definitely get the seller to extend it, and file a dispute if they won't.

Sometimes packages can get delayed for no obvious reason. I wrote up a little blurb about all the little things that can go wrong to make your package take longer: http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/qa-why-does-airmail-take-so-long-thread10666

Not at all! And...yeah, international mail is an interesting system; it's kind of a shame that postal operators don't seem to disclose much about how it works.

Wishing your parcel speedy travels.

Quote from miss m on October 8, 2015, 06:21
Hi ,

I also have the same problem. Two of my packages have been stuck in Guangzhou for over 3 weeks. Please help!
RJ601001162CN
RI592564565CN

http://track-chinapost.com/China_Post_Arrival_Time_Stat.php shows shipping time to South Africa is very very slow. You might need to wait 2 months to get your goods from China.