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Author Topic: Re: Where is my parcel
Lacrima-
fabio
Newbie
Posts: 2
Post Re: Where is my parcel
on: May 16, 2020, 17:45
New Topic

Good morning, I’m contacting You because the sender probably sent by mistake my parcel to United Kingdom instead of Italy. In fact on the confirm of my order the shipping address written was the correct one in Italy. this morning I tracked again the order and I realized that it was sent to Einfield (Uk). And due to the wrong address it will be delivered again to China. Can you please assist me?
The tracking number is LO958430480CN

LO958430480CN
Allerta
×

Destinazione - Tracciamento connessione: 773 ms
2020-05-15 12:31
Enfield DO, Incorrectly addressed. Returned to sender.
2020-05-15 07:39
Enfield DO, Due to be delivered today
2020-05-15 01:50
Home Counties North MC, Arrived at
2020-05-15 01:44
Home Counties North MC, Item Despatched to Enfield DO

This was the e-mail I received from the sender once I did my order on March 28th 2020
Shipment Details:

line.title
PM25 Premium Reusable Respirator Filter Mask - 1 Mask + 2 Filters

Quantity: 1
They are being shipped via China Post to the following address:
Fabio Lacrima
Via Frassinelli 25
Maerne, Venezia 30030
Italy
The tracking number for these items is LO958430480CN. Use the link below to see the status of your shipment:

chinapostv-
olunteer
Administrator
Posts: 44058
Post Re: Re: Where is my parcel
on: May 16, 2020, 17:46
New Topic

China Post will ship the goods as per shipper's address printed in the parcel.

http://track-chinapost.com/startairmail.php shows LO958430480CN destination is UK not Italy.

Your seller either printed wrong address in the parcel or gave you other people's tracking number.

You need open dispute to paypal/aliexpress for refund.

Lacrima-
fabio
Newbie
Posts: 2
Post Re: Re: Where is my parcel
on: May 17, 2020, 20:48
New Topic

Thank You for the feedback. Unfortunately the seller never answered to my several e-mails. The parcel containing Masks is now in London, on the way back to China. Is not a question of money, but due to Covid 19, these masks were very importants for me.
Thank you for your assistance

chinapostv-
olunteer
Administrator
Posts: 44058
Post Re: Re: Where is my parcel
on: May 17, 2020, 21:23
New Topic

Many online cheaters take advantage of the covid19 high demand of mask and make scam selling in their scam websites. You should be cautious of such cheating.

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