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Author Topic: Tracking numbers have stuck
hope.andr
Newbie
Posts: 6
Post Tracking numbers have stuck
on: November 26, 2016, 13:20
New Topic

Hi!
I have 3 packages, the tracking numbers are: RF435703221CN,
RJ561356908CN and RF408290401CN. The last one is many days in transit and I'm worried if it's lost. The other two have stuck in China Post office, and I'm worried about them, too. How can I contact China Post office so as to figure out what happened? What's your opinion?
Thank you in advance!
int077
Pro
Posts: 7760
Post Re: Tracking numbers have stuck
on: November 26, 2016, 14:36
New Topic

1. This is the tracking of your parcels:
Number: RF435703221CN
Package Status: In Transit

Destination Country: Greece
2016-11-18 15:30 CHINA, RECEIVE ITEM FROM CUSTOMER
Origin Country: China
2016-11-18 21:06 Dongguan international parcel post office parcel Council group left
2016-11-18 20:53 Dongguan international parcel post office business parcel group
2016-11-18 19:01 Dongguan international parcel post office parcel Council group has received send
2016-11-18 19:01 Dongguan international parcel post office parcel Council group has received send
2016-11-15 11:23 Electronic information has been received
2016-11-15 11:04 Electronic information has been received
======================================
Number: RJ561356908CN
Package Status: In Transit
Destination Country: Greece
2016-11-18 16:03 CHINA, RECEIVE ITEM FROM CUSTOMER

Origin Country: China
2016-11-20 13:42 Exchange Bureau of Hangzhou, have been exported to each other (internal transit)
2016-11-20 12:38 Exchange Bureau in Hangzhou, has been exported to open
2016-11-18 22:49 DM branch of Xiaoshan District, Hangzhou City, away, the next stop "Center of Hangzhou"
2016-11-18 16:03 DM branch of Xiaoshan District, Hangzhou City,
2016-11-18 16:03 DM branch of Xiaoshan District, Hangzhou City, has received send
2016-11-17 20:12 Electronic information has been received
======================================
Number: RF408290401CN
Package Status: In Transit

Destination Country: Greece
2016-11-06 21:12 CHINA, SEND ITEM ABROAD
2016-11-04 16:14 CHINA, RECEIVE ITEM FROM CUSTOMER

Origin Country: China
2016-11-08 01:39 Shanghai Pudong, left
2016-11-08 01:39 Shanghai Pudong, left hand navigation
2016-11-08 00:19 Shanghai Pudong, reach
2016-11-06 20:54 Shanghai Exchange Bureau, have been exported directly
2016-11-06 18:37 Shanghai Exchange Bureau, have been exported to open
2016-11-05 10:46 Exchange Bureau of Hangzhou, have been exported to each other (internal transit)
2016-11-05 08:44 Exchange Bureau in Hangzhou, has been exported to open
2016-11-04 18:14 Packet, Jinhua branch
2016-11-04 16:24 Packet, Jinhua branch has received send
2016-11-03 11:37 Electronic information has been received
======================================
Powered by http://www.track-chinapost.com

2. First you might want to read this for your country Greece:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. For parcel RF435703221CN, it's moving inside China but it's taking a ling time to update to a new location. You might want to contact seller and ask him to call China Post to find out about the parcel.

4. For parcel RJ561356908CN, your parcel might have some problem passing the Export Customs Scan, you might want to look at this:

What is the status of “Export Customs Scan” ? How long it will take?

China Post Forbidden Item List

In this case also you might want to contact seller and tell him the parcel is at the Hangzhou Export Customs Scan for the last 6 days and has not move.

5. For parcel RF408290401CN, it's On Route/In Transit to your country Greece.

Hope this help.
hope.andr
Newbie
Posts: 6
Post Re: Tracking numbers have stuck
on: November 26, 2016, 17:00
New Topic

Thank you so much for your reply, it helped me a lot! However, I tried to contact the sellers, but none of them replied back... The packages contain make up brushes, I suppose there will not be a problem!
evagr
Newbie
Posts: 2
Post Re: Tracking numbers have stuck
on: November 26, 2016, 18:11
New Topic

Hallo!I am also expecting 4 parcels with stuck tracking numbers.One of the is due the estimated by the seller delivery.I fear of them being lost and i should ask for a refund.Please help.RG299276260CN,RG299369797CN,RG299893766CN,RH350639426 CN
int077
Pro
Posts: 7760
Post Re: Tracking numbers have stuck
on: November 26, 2016, 18:47
New Topic

Quote from evagr on November 26, 2016, 18:11
Hallo!I am also expecting 4 parcels with stuck tracking numbers.One of the is due the estimated by the seller delivery.I fear of them being lost and i should ask for a refund.Please help.RG299276260CN,RG299369797CN,RG299893766CN,RH350639426 CN

1. Maybe you should look at this for your country Greece:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

2. All your parcel have departed China for Greece. There are On Route/In Transit, you need to be patient.

3. It will be up to Greece Post on arrival of your parcel to scan them when they have time to do it, then give them to the Greece Customs for clearance.

4. Here is statement that might help also:
Multi-hop routing:
Routing is a whole separate matter, but suffice it to say that “lowest cost” tends to win out over “fastest speed”. Mail shipments may transit many countries en route to their destination.

5. Two of your parcels departed on the 25 Oct, 1 on the 29 Oct and the last one on the 08 Nov.

Hope this help.
evagr
Newbie
Posts: 2
Post Re: Tracking numbers have stuck
on: November 26, 2016, 19:23
New Topic

Thank you very much for informing me.I feel obliged!I was unware that the shipments were of the lowest possible cost because i paid extra money for shipment.In particular i paid 20 euro only for the first shipment.Thank you i will wait patiently
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