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Author Topic: Parcel status to UK not updated 2+ months
Valygar
Newbie
Posts: 4
Post Parcel status to UK not updated 2+ months
on: June 28, 2021, 19:53
New Topic

Hi,
My parcel (China to UK) status hasn't been updated since 19th April: LZ750701795CN
I've contacted sender already, but he is telling that parcel is fine and is stuck waiting for flight.
I've also tried searching in chinese about same status ”飞机进港“ and people writing that it happens due to covid flight cancelation and that parcel is actually still in China, but no one have been waiting for so long. (usually it's 3-6 weeks).
I worried that parcel can be actually lost? Is there anything can be done or I just have to wait longer?

Thanks

chinapostv-
olunteer
Administrator
Posts: 28182
Post Re: Parcel status to UK not updated 2+ months
on: June 28, 2021, 21:06
New Topic

https://track-chinapost.com/result_china.php?order_no=LZ750701795CN shows the item arrived destination on April 19.

Based on our stat, If you haven't got the parcel after 60 days of arriving destination date, it has more than 80% possibility to be lost.

If this is an online purchase, you have to open dispute to claim refund from seller.

Valygar
Newbie
Posts: 4
Post Re: Parcel status to UK not updated 2+ months
on: July 20, 2021, 20:35
New Topic

Just want to update that I finally received my parcel. Total delivery time 108 days :)
So if anyone else has same situation where status stuck in "FeiJiJinGang / Arrival at the airport / 飞机进港" due to covid19, I can advise waiting longer.
Thanks

chinapostv-
olunteer
Administrator
Posts: 28182
Post Re: Parcel status to UK not updated 2+ months
on: July 20, 2021, 21:08
New Topic

Thanks for sharing your good news!

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