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Author Topic: Where is my package?
GHXST
Newbie
Posts: 4
Post Where is my package?
on: January 14, 2021, 00:38
New Topic

I don’t know where my package is. It has two tracking numbers;
SYWH012626371
LZ573009242CN

It is a combined shipment.

chinapostv-
olunteer
Administrator
Posts: 45984
Post Re: Where is my package?
on: January 14, 2021, 00:53
New Topic

http://track-chinapost.com/track_wish.php?code=SYWH012626371 shows first parcel just arrive UK on Jan 11. You will get it very soon.

http://track-chinapost.com/result_china.php?order_no=LZ573009242CN shows 2nd parcel was just sent to airline on Jan 13. It is waiting for flight to UK. you need wait 2 to 4 weeks to get it in UK.

GHXST
Newbie
Posts: 4
Post Re: Where is my package?
on: January 14, 2021, 16:07
New Topic

The problem is, both tracking numbers are for the same singular package. The package itself has 2 separate items but uses the same singular tracking number as it is “combined” shipping. How do I know which item is where if the tracking number is for both items?

chinapostv-
olunteer
Administrator
Posts: 45984
Post Re: Where is my package?
on: January 14, 2021, 19:05
New Topic

SYWH012626371 is from WISHPOST, a private shipping company by WISH. LZ573009242CN is from China Post.

I believe your seller used different companies to send these two parcels. They are not related.

GHXST
Newbie
Posts: 4
Post Re: Where is my package?
on: January 15, 2021, 09:16
New Topic

I have just got an update of my LZ573009242CN package saying that it’s on a plane now. Is there anyway to know what the name/number of the plane so I can track the plane?

chinapostv-
olunteer
Administrator
Posts: 45984
Post Re: Where is my package?
on: January 15, 2021, 18:01
New Topic

Quote from GHXST on January 15, 2021, 09:16
I have just got an update of my LZ573009242CN package saying that it’s on a plane now. Is there anyway to know what the name/number of the plane so I can track the plane?

Unfortunately you can not do this. However, based on our stat, we believe your item have more than 70% chance to arrive on or before early Feb.

give you some examples,
LZ569729441CN , sent to airline transit hub on Jan 7, delivered on Jan 14.
EV950898798CN, sent to airline transit hub on Dec 26, delivered on Jan 13.

GHXST
Newbie
Posts: 4
Post Re: Where is my package?
on: January 16, 2021, 13:13
New Topic

Where are my packages now? Is LZ573009242CN in UK now? Where is SYWH012626371?

marcello.i-
t
Pro
Posts: 181
Post Re: Where is my package?
on: January 16, 2021, 15:04
New Topic

it is the same package, started with a private company (SunYou) SYWH012626371 and then delivered to China Post and became LZ573009242CN.

if you want you can see here
http://postal.ninja/en/track/AQMz8p

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