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Author Topic: Where is my order
Roseline
Newbie
Posts: 5
Post Where is my order
on: May 30, 2020, 09:16
New Topic

I have more than 15 orders from Ali express China since February till now, I never received it. Seller keeps telling me that my order is in Senegal. No update since march. Please check them for me.
RE021901521CN
RE037155411CN
RE027571514CN
RE054546810CN
RE056472451CN
RE054350438CN
RE054401421CN
Please help me to find them.

chinapostv-
olunteer
Administrator
Posts: 45081
Post Re: Where is my order
on: May 30, 2020, 09:58
New Topic

All these parcels are all in China. Most of them were just sent to airline after May 26.

Coronavirus has cancelled most of airlines from china to Africa and badly delayed parcel shipment from China. You need some patience.

Roseline
Newbie
Posts: 5
Post Re: Where is my order
on: May 30, 2020, 10:23
New Topic

Which ones were sent to airline? Is in China with seller or with shipping company?

Roseline
Newbie
Posts: 5
Post Re: Where is my order
on: May 30, 2020, 10:24
New Topic

Which ones were sent to airline? Is in China with seller or with shipping company?

chinapostv-
olunteer
Administrator
Posts: 45081
Post Re: Where is my order
on: May 30, 2020, 10:25
New Topic

All these parcels were sent to airlines by China Post. One was sent on May 22, others were sent on May 26.

Roseline
Newbie
Posts: 5
Post Re: Where is my order
on: June 4, 2020, 19:12
New Topic

I want to know if airline has left China because seller updated that all my order has left China to senegal one 28th of May?

chinapostv-
olunteer
Administrator
Posts: 45081
Post Re: Where is my order
on: June 4, 2020, 21:20
New Topic

All these parcels are still in China. I believe they need wait another 4 to 8 weeks to catch flight.

Roseline
Newbie
Posts: 5
Post Re: Where is my order
on: June 9, 2020, 09:43
New Topic

Please where is this my order RE054350438CN?
At Ali express, tracking shows it has arrived my country and it is at last miller.

chinapostv-
olunteer
Administrator
Posts: 45081
Post Re: Where is my order
on: June 9, 2020, 17:03
New Topic

http://track-chinapost.com/result_china.php?order_no=RE054350438CN shows your parcel just arrived Senegal on Jun 9. You need contact Senegal Post to arrange delivery or pickup your parcel .

Jlk8782
Newbie
Posts: 1
Post Re: Where is my order
on: June 12, 2020, 14:19
New Topic

Hello
I have 2 parcels which say delivered June 8th.
LY266579020CN
LY266578554CN
I have not received.
Thanks

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